Capital One
3.4 of 5 1,235 reviews
www.capitalone.com Mc Lean, VA 5000+ Employees

1235 Employee Reviews (View Most Recent)

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Culture is everything

Director (Current Employee)
Chicago, IL

I have been working at Capital One full-time for more than a year

ProsCompetitive pay at salaried levels, invest in employee development, company prides itself on culture and the culture generally feels good, lots of career options and movement

Conspromo process is a bit confusing, analysis paralysis, overstaffed in support roles creates too much red tape

Advice to Senior Managementmake career pathing more straight-forward

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Disappointing experience, overall

Manager (Former Employee)
McLean, VA

I worked at Capital One full-time for more than a year


Pros: Competitive pay and benefits (health insurance, 401K matching, on-site banking,… Cons: Politics, confusion and broken promises among/between upper management. Corporate leadership wants change/innovation/growth, but individual leaders generally don't want to change anything in their departments… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Customer Service

Customer Service Representative (Current Employee)
Sioux Falls, SD

I have been working at Capital One full-time for less than a year


Pros: Growing company with opportunities. Treats employees, customers fairly. Pay is average… Cons: The company is fine. The job is not for… Advice to Senior Management: streamline the tools. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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