Capital One

www.capitalone.com
There are newer employer reviews for Capital One

2 people found this helpful  

Ok but could be better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in McLean, VA
Current Employee - Manager in McLean, VA

I have been working at Capital One full-time (more than a year)

Pros

-Great work life balance
-Mclean and Richmond offices has good facilities - gym, showers, sauna, bike racks, access to personal trainers 2x/month
-Depending on which team you are on, work can be interesting
-People are passionate about their work
-Lateral moves within the company are easy to do after being in a role for 1 year

Cons

- Very frequent reorgs (every 2-3 years), as a result people get displaced, but company takes good care of them
- Promotion cycle is slow - even with stellar performance, the "who you know" matters for promotions - not a merit based culture
- Low employee morale due to recent cuts
- Options for international mobility are limited as the company is located in the US/UK.
- Raises are poor (1-3%), but bonus are good (remember there is a higher tax on bonuses)

Advice to ManagementAdvice

- If your corporate mantra is to have a merit based organization, then execute on it across the company - not in pockets.
- Management needs to have courage to answer the difficult questions with honesty rather than corporate bs.

Recommends
Neutral Outlook

1697 Other Employee Reviews for Capital One (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Becoming a big corporation and all that entails

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager in McLean, VA
    Current Employee - Business Manager in McLean, VA

    I have been working at Capital One full-time (more than 8 years)

    Pros

    Great hiring process and tends to land well above-average people, especially in M&A. Depending on the role you land, work-life balance can be very attractive, and benefits and pay are competitive. Problems tend to be interesting to solve, and very cooperative and helpful culture compared to other large organizations. Excellent place for either college student looking to work at a great company for a few years before their next step, or a middle management type with family priorities who can accept a good work-life balance and great culture in return for marginal career growth. Roles and org structures tend to shuffle every 12-18 months - this can be an up or a down depending on the situation. Credit roles are overvalued to a fault, but if you can land one its an excellent way to accelerate career growth.

    Cons

    The last five years have brought a few changes: First, a number of extremely competent senior leaders have left the company. In addition, career advancement at all levels has slowed significantly and, as at many large companies, become more based on executive favor than competencies or results. Depending on your role and your management chain, you can have either a favorable work life balance or find yourself working I-Banker hours but without any commiserate recompense. Promotions lately tend to be based more and more on political positioning and executive favor; as a result senior and middle management tend to lack fundamental management skills, leading to low morale and turnover in middle and junior buckets. If you're ready to play the game you can do well, but don't expect much career mileage out of the quality or quantity of your work.

    Advice to ManagementAdvice

    Give more thought to your middle and senior management incentive and reward strategies. Pay more attention to evaluating middle and senior management whose goal is to curry favor for career advancement rather than motivate and empower their teams. Be more careful about who you reward and why, as even junior analysts take note and are not blind to double standards. Credit 'skill' should not outweigh management opportunities in roles that manage people. Focus on the health and morale of your junior and middle levels.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great job for college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Intake Coordinator in Richmond, VA
    Former Employee - Fraud Intake Coordinator in Richmond, VA

    I worked at Capital One full-time (more than a year)

    Pros

    Great benefits and work environment

    Cons

    The pay is not the greatest. Incentives are offered however you have to receive 100% monitoring on all calls, and the call flow as well as management is always changing.

    Advice to ManagementAdvice

    Management was great, but was constantly changing

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Capital One

Work at Capital One? Share Your Experiences

Capital One

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.