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2 people found this helpful  

Status quo rises -- swim hard or you'll sink

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Business Systems Analyst  in  Richmond, VA
Current Employee - Senior Business Systems Analyst in Richmond, VA

I have been working at Capital One full-time for more than 5 years

Pros

The majority of the associates are incredibly smart and driven. Salaries and benefits are good -- the vacation is especially generous, but it can be hard to find time to take it.

Cons

Performance management pits employees against each other, and takes up 2-3 months every year. If you're willing to put in a lot of work over and above your normal role, you can get promoted, but the bar rises every year.

The culture is very meeting-based; it's common to find yourself without a spare minute all day, and then you still have to do your "real work."

Advice to ManagementAdvice

Be aware of mixed messages -- the campus was blanketed with banners and signs about the company mission just days after a layoff was announced.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Capital One

  1. 8 people found this helpful  

    Formerly a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Manager  in  McLean, VA
    Former Employee - Senior Business Manager in McLean, VA

    I worked at Capital One full-time for more than 3 years

    Pros

    High energy place, smart people around, quality of work

    Cons

    The card division had worsened over the years. Politics had taken root in the culture. From being a fair and progressive company, the place had become a joke.
    The management selects a bunch of individuals based on perception and then gives them a free pass to success. The selection is purely based on perception rather than true results. The place was hell bent on showing how open it is to certain historically disadvantaged groups and gave favorable benefits to them inspite of work not upto the mark. (Hint: if you are from such groups might not be a bad idea to join )
    Promotions especially to the dir level make no sense, its purely driven by who "likes" you!

    Advice to ManagementAdvice

    The hippopotamus program is a failure! Wake up, dont base your management on theories written by some business gurus who at the end of the day want to sell their books and seminars. Remember what brought you success in the first place. Otherwise the place will be full of only hippos with no one to do the actual work. You wont have any lessons learned decks to share anymore. There wont be any company left

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    decent pay but frustrating work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Do Not Want to Share  in  Chicago, IL
    Current Employee - Do Not Want to Share in Chicago, IL

    I have been working at Capital One full-time for more than a year

    Pros

    Capital One is a decent paymaster

    Cons

    The organizations is constantly going through change. It does not let people settle down or establish long term career development goals. There are just too many people doing small components of the work, with very few understanding the end to end picture or the overall issues. It can easily downsize to 1/3 of their size if they operate in a logical, structured manner.

    Advice to ManagementAdvice

    Get rid of 50% of the management team. Get in a team that will tie all the different components together and provide one view to the client/customer. Things are in a mess and people are confused about what they are doing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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