There are newer employer reviews for Capital One

1 person found this helpful

Great culture!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Capital One

Pros

The company provides an excellent atmosphere and leadership tries to make the job as fun as possible. Overall Capital One is a great company to work for.

Cons

The pay is a little lower than is it should be for the amount of work you are required to do. Also handling escalated calls all day can wear on you when not being compensated properly for the amount of work you do.

Advice to ManagementAdvice

FIGHT FOR HIGHER HOURLY WAGES FOR YOUR AGENTS

Recommends
Positive Outlook
Approves of CEO
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  1. 10 people found this helpful

    Soul draining experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Richmond, VA
    Former Employee - Senior Director in Richmond, VA

    I worked at Capital One full-time (more than 5 years)

    Pros

    Compensation, state of the art tools, cafeteria food. Getting to the 20 word minimum for this posting has proven difficult. There is no more to say.

    Cons

    What you have to give up in return for compensation. Extraordinary performance is considered the norm and a bell curve is pushed, regardless of performance. Interaction is not based on doing the right thing, it is based on whether that person will give you good 360 feedback. Lip service is paid to culture and values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful

    My manager insulted me and made fun of my efforts...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Specialist in Chesapeake, VA
    Current Employee - Account Specialist in Chesapeake, VA

    I have been working at Capital One full-time (less than a year)

    Pros

    It's a paycheck and something to do until a proper job is obtained.

    Cons

    Management, where to begin...why are they managers!? Not educated, play politics of who knows who and align themselves with associates instead of being leaders. Totally unprofessional approaches to feedback when associates need extra guidance in areas. NO areas for upward movement, NO recognition of advanced degrees, NO recognition if you do not fit the bill for "diversity".

    Advice to ManagementAdvice

    Clean house, the old HSBC mentality is well alive and is like a disease taking over Capital One's vision and twisting it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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