There are newer employer reviews for CarMax

 

Great opportunity for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Operations Manager  in  Atlanta, GA
Former Employee - Operations Manager in Atlanta, GA

I worked at CarMax

Pros

Life and Work balance. Open door policy, training for associates,

Cons

Politics with in the regions.

Advice to ManagementAdvice

Communicate with senior managers as you require senior managers to communicate with non-senior managers.

Recommends
Approves of CEO

692 Other Employee Reviews for CarMax (View Most Recent)

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  1. 2 people found this helpful  

    Carmax is very competency based focused w/ a huge amount of difficult feedback. Ifs fun p if you know your role.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Buyer In Training  in  Louisville, KY
    Current Employee - Buyer In Training in Louisville, KY

    I have been working at CarMax

    Pros

    Direct feed back is good when you come from a job history that had little or no feedback. They are always treating employees to lunch. Work as a team, its not all on you, if you are a good team member.

    Cons

    The feedback is very direct and sometimes harsh. At times you had too much feedback. Confidence is a big key as a buyer. If you have too much negative feedback and don't know how to process it, you can spiral downward quick. You have to be on your toes and have an answer good or bad. if its bad you will know! Being in an office with all managers at times you get advice from all over the place. It sometimes feels like several people are running the show.

    Advice to ManagementAdvice

    Feedback is good, but I needs to come from one place. At times there are too many people running the show!

    Approves of CEO
  2.  

    Long hours at the car lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Sales Consultant  in  Las Vegas, NV
    Former Employee - Senior Sales Consultant in Las Vegas, NV

    I worked at CarMax

    Pros

    Benefits kick in after only working for 30 days. Clean look throughout the stores, friendly environment. No pressure sales or need for playing typical car sales mind-games.

    Cons

    Mid-level managers often disagree with their corporate policy yet are too scared to speak up. They just do what their upper management tells them even though they don't like what they're being told and don't have the guts to do outside the box.

    Advice to ManagementAdvice

    Stop teaching cookie-cutter sales methods. Stop being so self-centered in your promotional message, such as that the company sells most used-cars. Do better job at delighting existing customers rather than trying to bring new customers in.

    Approves of CEO
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