CarMax
3.2 of 5 577 reviews
www.carmax.com Richmond, VA 5000+ Employees

577 Employee Reviews (View Most Recent)

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2 people found this helpful  

Corporate has great work life balance; great place to settle down

Analyst (Current Employee)
Richmond, VA

I have been working at CarMax

Pros(This is for the Home Office).

The work life balance is excellent. There is a lot to learn and it is amazing how nice everyone is. Lateral rotations are encouraged to exercise flexibility, and allows you to broaden your skill set all within one company. Teamwork is heavily encouraged, and competition amongst your peers is refreshingly-discouraged. Management is caring, and there truly is an open door company. There are lots of team builders and corporate perks/events; the company just has a "fun" attitude. Very strong job security.

ConsThis is a company you want to "settle down" with... NOT one you want to further your career in. Because of the flat organization (at least at Corporate), there is very little room for upward mobility. The majority of people who come in either stay at their level, or may get promoted one level up max. Performance management is weak. You will find that people who should have been let go years ago, merely get a coaching and continue to be employed. It hurts morale, encourages employee complacency, and because excellent performance is rarely recognized materially (title, promotion or merit increase),your peers tend to settle for "average" performance. Base salary is uncompetitive compared to other area companies' equivalent positions - the company believes that the intangibles (company culture, work/life balance) more than make up for it.

Advice to Senior Management- Manage out the poor performers
- Offer more incentives for strong performers (merit increase, title promotions, etc)

Yes, I would recommend this company to a friend

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8 people found this helpful  

Sales Consultant

Sales Consultant (Current Employee)
Sanford, FL

I have been working at CarMax


Pros: Its a job - not an adventure. Cons: Work too many hours for the money paid. Advice to Senior Management: Quit scheduling sales consultants 10 - 12 hour shifts. No, I would not recommend this company to a friend More

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1 person found this helpful  

Ok

Buyer In Training (Current Employee)
Sterling, VA

I have been working at CarMax


Pros: Great Pay and Benefits. You gain a wealth of knowledge… Cons: Long Hours, retail schedule, poor performance recognition, and highly critical… Yes, I would recommend this company to a friend More

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A better way to buy used cars We always knew there had to be a better way to buy used cars. One that would make the process easy and fun. So we created CarMax, and we've been changing the way America buys cars since we… Full Overview

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