CarMax Employee Review

Current Employee – been working at CarMax

Pros – It's a job and there is a fallback wage in case you don't hit the new target of sale units per month.

Cons – There is a large group of sales consultants at my store who constantly get preferencial treatment from the sales managers. They constantly disregard all the principles that the company was built on. Rules don't apply to them. The managers to busy playing games on their phones and letting this group get away with everything to actually help the rest of the sales force. All the managers really care about is the daily budget as they get a bonus on it. The quality of the cars for sale has gone slowly down, the famous 125 point inspection is a joke now. The number of cars with problems is rising fast. Managements answer is let the customers buy the car then bring them back, hopefully after the 5 day return period, rather than fixing before putting the car on the lot for sale.

Advice to Senior Management – Company was built on a culture of integrity, at my store that has changed to a culture of cheating and lying and it is getting worse.

No, I would not recommend this company to a friend