There are newer employer reviews for CarMax

 

Work Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Production Technician
Current Employee - Production Technician

I have been working at CarMax full-time (more than 5 years)

Pros

Salary, Benefits, opportunities grow, work at your own pace, have fun listen music work on vehicles.

Cons

Management changes constantly, competition between co workers, having your opinion count is hard.

Advice to ManagementAdvice

Relax, Time Management, work ethics, over all love what you do.

Recommends
Positive Outlook
Approves of CEO

732 Other Employee Reviews for CarMax (View Most Recent)

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  1. 4 people found this helpful  

    A DRAIN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at CarMax

    Pros

    VERY EASY TO UNDERSTAND SALES PROCESS

    Cons

    GIVE YOUR SALES PEOPLE HOURLY PLUS COMISSION, CONSIDER ALL THE APPRAISALS WE HAVE TO DO AND NOT GET PAID

    Advice to ManagementAdvice

    GET A CLUE GET INTO THE STORES AND HIRE THE RIGHT PEOPLE TO LEAD YOUR COMPANY

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Sales Associate 2010 - 2012

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at CarMax part-time (more than an year)

    Pros

    Great team to work with--very diverse and, for the most part, extremely friendly. Got me through a rough patch--worked both full time and part time.

    Cons

    Extreme micromanagement on absolutely every aspect of the sales process. Managers are, for the most part, very "in the box" thinkers terrified of making a decision--example: North Austin got hit with a severe rain/wind storm and these guys made us go out and do their ridiculous "lock-ups" after the store closed while tornado warnings were up and debris was blowing all over the place because they were afraid to do the right thing and tell us to stay safely in the store....
    Very hard to make more than $30K as a full timer w/o working 50 - 60 hours a week; flooding the floor prevalent as management doesn't like "wait lists". The basic full time requirement per associate is to sell about 10 cars per month with at least 50% extended service plans. This location has lost 25% of it's sales staff in the last 2 months--sales associates, including a number of long term employees in President's Club, were unable to make a living wage. Management
    couldn't care less...

    Advice to ManagementAdvice

    Nothing you say to these people means anything....Every time you bring up an issue you get the same answer no matter which manager you ask--Do they actually role play interaction with associates?? They could just as easily be selling refrigerators...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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