CarMax

  www.carmax.com
Work in HR? Unlock Free Profile

685 Employee Reviews (View Most Recent)

Sort: Rating Date

9 people found this helpful  

playing favorites

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Automotive Painter  in  Columbia, SC
Former Employee - Automotive Painter in Columbia, SC

Pros

was good pay not anymore-benefits

Cons

management playing too many favorites, management telling too many lies

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for CarMax

  1. 4 people found this helpful  

    started out good.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA

    Pros

    usually good atmosphere, good pay/benefits, good culture is in place, very good about lunch breaks.

    Cons

    inconsistent hours, too much training, micro managing, the culture is not lived up to, horrible scheduling, they get mad if its your day off and they need you to come in, not all managers are qualified. Loved the store when it first opened, now all I get is what I do wrong and if it's small it's the end of the world. the business office is full of dramaaaaaaaaaa!

    Advice to ManagementAdvice

    lose your egos!!! admit when you make a mistake.

    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Carmax is the only professional car dealer that I know in existance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson  in  Las Vegas, NV
    Current Employee - Salesperson in Las Vegas, NV

    Pros

    Carmax is a corporation and run like one. You get day off and vacation days. You don't have to fight for your pay like other dealers it's cut and dry you sell a car and you get paid x amount. There lots of training. Carmax has an excellent support system and really does try to make the customer happy if at all possible.

    Cons

    Too much training sometimes. In the name of training there is a very oppressive culture of people "managers" looking for what you're doing wrong rather than what you're doing right. Some of the cut and dry policies go against making customers happy. ie sometimes a car needs a tire or something cheap to make the customer happy and carmax won't do it because it "meets the carmax standards." Carmax would rather take the car back under the 5 day return policy than replace the tire.

    Advice to ManagementAdvice

    Less following policy and procedures and more doing what makes common sense for the situation.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for CarMax.

Worked for CarMax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.