CarMax
3.2 of 5 581 reviews
www.carmax.com Richmond, VA 5000+ Employees

581 Employee Reviews (View Most Recent)

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33 people found this helpful  

Don't Work Here

Senior Sales Consultant (Current Employee)
Dallas, TX

I have been working at CarMax part-time for more than 5 years

ProsThe sales team is friendly. Basic respect amongst co-workers. Not many pros anymore.

ConsMicro-managed, over-trained, oppressed. Sales Consultants income cut in half in the last six months due to daily mandatory trainings you are not paid for, nor are needed. Trainings go on for hours and and are basic, boring, and rudimentary. Perhaps, a new sales associate, who is also new to sales, could learn from them but most are offended.

Advice to Senior ManagementGet Austin Ligon back. Go back to the old sales process. Let your associates breathe.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Disapproves of CEO

5 people found this helpful  

Extreme Micro-Management and Favoritism

Senior Sales Consultant (Current Employee)
San Antonio, TX

I have been working at CarMax full-time for more than 3 years


Pros: Friendly, casual work environment. Honest business practices/ethics with regard to customer treatment. Solid sales process allows… Cons: Extreme top-down micromanagement focusing on irrelevent and incorrectly compiled performance metrics, over real-world skill and success. Situationally applied disciplinary rules and iconsistant ethics based… Advice to Senior Management: Do unto others as you would have others do unto… No, I would not recommend this company to a friend More

  • Culture & Values
         
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Not Bad

Sales Consultant (Current Employee)
Merriam, KS

I have been working at CarMax full-time for more than a year


Pros: Coworkers are very nice, down to earth people. For a commission-based dealership, toe-stepping… Cons: Micro-management. Hard to advance in your career, since management is… Advice to Senior Management: Everyone's sales style is different, dont try to make everybody… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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