CarMax

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650 Employee Reviews (View Most Recent)

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33 people found this helpful  

Don't Work Here

Senior Sales Consultant (Current Employee) Dallas, TX

ProsThe sales team is friendly. Basic respect amongst co-workers. Not many pros anymore.

ConsMicro-managed, over-trained, oppressed. Sales Consultants income cut in half in the last six months due to daily mandatory trainings you are not paid for, nor are needed. Trainings go on for hours and and are basic, boring, and rudimentary. Perhaps, a new sales associate, who is also new to sales, could learn from them but most are offended.

Advice to Senior ManagementGet Austin Ligon back. Go back to the old sales process. Let your associates breathe.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    24 people found this helpful  

    Should have never walked in the front door........

    Sales Consultant (Former Employee) Cincinnati, OH

    I worked at CarMax full-time for more than 3 years


    Pros: They are closed for Easter, Christmas and Thanksgiving....those are the… Cons: Selling or trying to sell vehicles that do not meet the standards as set by… Advice to Senior Management: Go back to trying to be better than the traditional… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Extreme Micro-Management and Favoritism

    Senior Sales Consultant (Current Employee) San Antonio, TX

    I have been working at CarMax full-time for more than 3 years


    Pros: Friendly, casual work environment. Honest business practices/ethics with regard to customer treatment. Solid sales process allows… Cons: Extreme top-down micromanagement focusing on irrelevent and incorrectly compiled performance metrics, over real-world skill and success. Situationally applied disciplinary rules and iconsistant ethics based… Advice to Senior Management: Do unto others as you would have others do unto… No, I would not recommend this company to a friend More
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