CarMax

www.carmax.com
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There are newer employer reviews for CarMax

 

Supply associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Supply Associate in Jacksonville, FL
Current Employee - Supply Associate in Jacksonville, FL

I have been working at CarMax full-time (more than 5 years)

Pros

Family atmosphere and good work conditions

Cons

low hr rate and low number vacation days

Recommends
Positive Outlook
Approves of CEO

853 Other Employee Reviews for CarMax (View Most Recent)

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  1. 3 people found this helpful  

    Carmax is the only professional car dealer that I know in existance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson in Las Vegas, NV
    Current Employee - Salesperson in Las Vegas, NV

    I have been working at CarMax full-time (more than a year)

    Pros

    Carmax is a corporation and run like one. You get day off and vacation days. You don't have to fight for your pay like other dealers it's cut and dry you sell a car and you get paid x amount. There lots of training. Carmax has an excellent support system and really does try to make the customer happy if at all possible.

    Cons

    Too much training sometimes. In the name of training there is a very oppressive culture of people "managers" looking for what you're doing wrong rather than what you're doing right. Some of the cut and dry policies go against making customers happy. ie sometimes a car needs a tire or something cheap to make the customer happy and carmax won't do it because it "meets the carmax standards." Carmax would rather take the car back under the 5 day return policy than replace the tire.

    Advice to ManagementAdvice

    Less following policy and procedures and more doing what makes common sense for the situation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Overall a good experience but hard to move up to management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Office Administrator in Davie, FL
    Current Employee - Business Office Administrator in Davie, FL

    I have been working at CarMax full-time (more than a year)

    Pros

    Carmax is a fun place to work, flexible hours, and great benefits.

    Cons

    Takes a very long time to move up to management, starting pay is low. Promotions are base mostly on customer surveys.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for CarMax

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