There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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Sales Consultant

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Consultant in Fayetteville, NC
Current Employee - Sales Consultant in Fayetteville, NC

I have been working at CarMax full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Family atmosphere, Decent compensation, Great training and a culture of experimentation. Customer focused.

Cons

Increased demand for vehicles has lead to lower quality. Too many folks trying to eat from the same plate.

Advice to Management

Stop flooding the sales floor with consultants, More flexibility with scheduling - if it's 8pm and there hasn't been a customer in an hour sales consultants should be able to decide if they want to go home or not. It's not like you're paying anyone who isn't selling a car. No one likes "working" for free. End the favoritism, I've seen too many consultants get away with things that they should have been fired for except they sell lots of cars and have management scared of a discrimination complaint. . Tie none commissioned employees pay to production to lessen the impact of the "I'm in no hurry, I'm getting paid no matter how many cars get sold, deals done, vehicles made saleable, etc" attitude in the other departments. Notice, I'm not asking for a per sale pay raise, I just want the opportunity to sell more. Work/life balance for the sales force is a joke. No one wants to take a day off, especially a weekend because then you'll lose money.

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  1. Good company, but less than stellar pay plans.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Naperville, IL
    Current Employee - Sales Consultant in Naperville, IL

    I have been working at CarMax full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very good company, everyone is helpful and friendly

    Cons

    The sales is straight commission no base salary.


  2. Good company, sales driven, less than great pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hickory, NC
    Former Employee - Sales Associate in Hickory, NC

    I worked at CarMax full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits, cares about employees, easy to get hired

    Cons

    Not great pay, aggressive sales goals, drama

    Advice to Management

    Get rid of favoritism


There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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