CarMax

  www.carmax.com
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687 Employee Reviews (View Most Recent)

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2 people found this helpful  

Striving to be great but needs a lot more effort

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Great business model which is never compromised. Honesty and integrity are very much part of the company culture.

Cons

Management by "checklist". Execution of company principles at the store level is mediocre. "Treating Associates with Respect" is an operating principle but frequently disregarded by store management. Associates are denigrated in front of employees and in public arenas. Store managers create an environment of intimidation and hostility, reprimanding employees without listening to or soliciting all the facts.

Advice to ManagementAdvice

Teach your managers to listen; not have knee jerk reactions to situations without listening to and collecting all the facts. Teach store managers to employ common sense rather than follow robotic instructions that satisfy check list requirements.

Recommends
Positive Outlook
Approves of CEO

Other reviews for CarMax

  1.  

    sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Duarte, CA
    Current Employee - Sales Consultant in Duarte, CA

    Pros

    great environment, always training on behaviors, and open communication with management.

    Cons

    Work weekends, days off are not steady

    Advice to ManagementAdvice

    Keep up the great work with the team.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Enjoyable but just scraping by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Littleton, CO
    Current Employee - Sales Consultant in Littleton, CO

    Pros

    Working for a dealership is entertaining with constant new challenges and CarMax allows employees to do this without using shady or sleazy tactics, people are great and management is fair.

    Cons

    The commissions are on the low side and there is not enough traffic to sustain the income promised in the interview.

    Advice to ManagementAdvice

    More local advertising may be beneficial

    Recommends
    Positive Outlook
    Approves of CEO
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