There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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Helpful (2)

Striving to be great but needs a lot more effort

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at CarMax

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great business model which is never compromised. Honesty and integrity are very much part of the company culture.

Cons

Management by "checklist". Execution of company principles at the store level is mediocre. "Treating Associates with Respect" is an operating principle but frequently disregarded by store management. Associates are denigrated in front of employees and in public arenas. Store managers create an environment of intimidation and hostility, reprimanding employees without listening to or soliciting all the facts.

Advice to Management

Teach your managers to listen; not have knee jerk reactions to situations without listening to and collecting all the facts. Teach store managers to employ common sense rather than follow robotic instructions that satisfy check list requirements.

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  1. Helpful (2)

    Enjoyable but just scraping by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Littleton, CO
    Current Employee - Sales Consultant in Littleton, CO

    I have been working at CarMax full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for a dealership is entertaining with constant new challenges and CarMax allows employees to do this without using shady or sleazy tactics, people are great and management is fair.

    Cons

    The commissions are on the low side and there is not enough traffic to sustain the income promised in the interview.

    Advice to Management

    More local advertising may be beneficial

  2. Helpful (1)

    Great Training and well managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Miami, FL
    Current Employee - Sales Consultant in Miami, FL

    I have been working at CarMax part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Commission Pay, Excellent Part-Time Hours. Management is flexible and Understanding, Can move within the company. Support for growth, Good Benefits.

    Cons

    If you don't make a sale you end up making minimum wage. Certain benefits unavailable for part-time employees

There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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