690 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Easy going with great income

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Consultant
Current Employee - Sales Consultant

I have been working at CarMax part-time for more than a year

Pros

Working with great customers. Not micromanaged. Training is very helpful, keeping up to date.

Cons

New consultants our held to different expectations. Veteran consultants get a lot more slack, held to different expectations

Advice to ManagementAdvice

Sales managers need to be on the same page with every sales consultant

Recommends
Positive Outlook
Approves of CEO

Other Reviews for CarMax

  1. 17 people found this helpful  

    Not paid enough for what we do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at CarMax full-time for less than a year

    Pros

    Great coworkers. Feeling out all the various new cars coming into inventory.

    Cons

    Micro-Managed is an understatement. Constant criticism from management. Underpaid. Require multiple unpaid morning huddles each week. Sales Managers giving away deals to meet budget. The amount of work does not reflect in the pay that we make.

    Advice to ManagementAdvice

    Restructure the pay scale. Consultants that average 10 cars a month should make at least 40k a year. Sorry but less than that is not acceptable. Not here in California. And not for me.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Great colleagues, but upper management is always keeping secrets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer  in  Salt Lake City, UT
    Former Employee - Buyer in Salt Lake City, UT

    I worked at CarMax full-time for more than 5 years

    Pros

    Company has a great culture and desire to be a good employer. Fortune 100 Top Company to work for.

    Cons

    Lots of politics and closed door conversations at the store level. Local management does not always seem to share in the company culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for CarMax.

Worked for CarMax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.