There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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Easy going with great income

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Consultant
Current Employee - Sales Consultant

I have been working at CarMax part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Working with great customers. Not micromanaged. Training is very helpful, keeping up to date.

Cons

New consultants our held to different expectations. Veteran consultants get a lot more slack, held to different expectations

Advice to Management

Sales managers need to be on the same page with every sales consultant

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  1. Fun environment to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at CarMax full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Busy times equals good pay

    Cons

    Slow seasons equals bad pay

    Advice to Management

    Happy with the company so far


  2. Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Fayetteville, NC
    Current Employee - Sales Consultant in Fayetteville, NC

    I have been working at CarMax full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family atmosphere, Decent compensation, Great training and a culture of experimentation. Customer focused.

    Cons

    Increased demand for vehicles has lead to lower quality. Too many folks trying to eat from the same plate.

    Advice to Management

    Stop flooding the sales floor with consultants, More flexibility with scheduling - if it's 8pm and there hasn't been a customer in an hour sales consultants should be able to decide if they want to go home or not. It's not like you're paying anyone who isn't selling a car. No one likes "working" for free. End the favoritism, I've seen too many consultants get away with things that they should have been fired for except they sell lots of cars and have management scared of a discrimination complaint. . Tie none commissioned employees pay to production to lessen the impact of the "I'm in no hurry, I'm getting paid no matter how many cars get sold, deals done, vehicles made saleable, etc" attitude in the other departments. Notice, I'm not asking for a per sale pay raise, I just want the opportunity to sell more. Work/life balance for the sales force is a joke. No one wants to take a day off, especially a weekend because then you'll lose money.


There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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