CarMax

  www.carmax.com
  www.carmax.com
There are newer employer reviews for CarMax

2 people found this helpful  

Growing but not clear how inside current structure.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Buyer in Dallas, TX
Current Employee - Buyer in Dallas, TX

I have been working at CarMax full-time (more than 5 years)

Pros

Great training, great team atmosphere. Outstanding support. Quality work life balance. Unique tools to the industry. Unique approach to used car industry. Excellent entry management training.

Cons

Compensation as compared to your earnings for the company are not aligned properly. Inadequate staffing for work load. Slow to promote at times, limited growth without relocation.

Advice to ManagementAdvice

Align purchasing compensation to reward top performers. Regional awareness of opportunities inside each department is needed.

Recommends
Positive Outlook
Approves of CEO

768 Other Employee Reviews for CarMax (View Most Recent)

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  1. 4 people found this helpful  

    O.K.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Associate
    Former Employee - Inventory Associate

    I worked at CarMax part-time

    Pros

    part time and full time tuition reimbursement

    Cons

    work in all types of weather unless you are a lead or management

    Advice to ManagementAdvice

    Do better in inventory

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Working in sales for CarMax in San Diego

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in San Diego, CA
    Former Employee - Sales Representative in San Diego, CA

    I worked at CarMax full-time (less than an year)

    Pros

    High ideals, flexible hours, true set pricing, 4-day return policy.

    Cons

    Very low commissions, half of which depend on selling a sub-standard extended warranty package that banks and credit unions sell for much less. Also, premium brands (MB, Lexus, BMW) cannot be repaired under CarMax extended warranties at dealerships, only at authorized repair centers. That's not appealing at all! Also, their 125 pt checkup (similar to Certified Pre-Owned) is a sham. Have found ashtrays full of old cigs, leaves in trunks, and even auction tags on the rearview mirrors (indicating the cars were bought at auction, cleaned, and put straight on the lot. Almost imposssible to get fired as a 1st line manager. Average sales rep had more intelligence and leadership than the average manager in my opinion. A few of the managers were outstanding. Most lacked any real leadership skills. Sales force turnover was very high.

    Advice to ManagementAdvice

    You are making a TREMENDOUS AMOUNT ON FINANCING! Share part of this with the sales force. Managers should start managing by shadowing sales reps from their first meeting with a prospective buyer right through the end of the sale, and then advise and critique the sales rep. Simply reviewing metrics is not leadership, teaching, coaching, and cetainly not skilled management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for CarMax

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