There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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Helpful (1)

Great opportunities if you look for them

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at CarMax full-time

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great people. Dedicated to training

Cons

Micro managing tends to get a little old but you have to find a way to get through it

Advice to Management

Let people do what they need to do and help them when they need help

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  1. Helpful (15)

    Think twice before working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Oxnard, CA
    Current Employee - Sales Associate in Oxnard, CA

    I have been working at CarMax full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Cars if you like them, and some of the customers.

    Cons

    The managers pick a chosen few that are bound for success. The managers micro manage you. Upper management does care about employees. The pay sucks. The hours suck and there is no work life balance as you are requested to come in on your off days.the managers tend to promote those that either have 'extra curricular relations' with their subordinates.

    Advice to Management

    Quit acting like a wanna be paramilitary group.


  2. Helpful (4)

    Working in sales for CarMax in San Diego

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Diego, CA
    Former Employee - Sales Representative in San Diego, CA

    I worked at CarMax full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    High ideals, flexible hours, true set pricing, 4-day return policy.

    Cons

    Very low commissions, half of which depend on selling a sub-standard extended warranty package that banks and credit unions sell for much less. Also, premium brands (MB, Lexus, BMW) cannot be repaired under CarMax extended warranties at dealerships, only at authorized repair centers. That's not appealing at all! Also, their 125 pt checkup (similar to Certified Pre-Owned) is a sham. Have found ashtrays full of old cigs, leaves in trunks, and even auction tags on the rearview mirrors (indicating the cars were bought at auction, cleaned, and put straight on the lot. Almost imposssible to get fired as a 1st line manager. Average sales rep had more intelligence and leadership than the average manager in my opinion. A few of the managers were outstanding. Most lacked any real leadership skills. Sales force turnover was very high.

    Advice to Management

    You are making a TREMENDOUS AMOUNT ON FINANCING! Share part of this with the sales force. Managers should start managing by shadowing sales reps from their first meeting with a prospective buyer right through the end of the sale, and then advise and critique the sales rep. Simply reviewing metrics is not leadership, teaching, coaching, and cetainly not skilled management.


There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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