There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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Helpful (3)

Tiresome and rigid management procedures, but if you can get over that, it's not bad

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Richmond, VA
Current Employee - Anonymous Employee in Richmond, VA

I have been working at CarMax full-time (More than 8 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Work, life balance. Flexible vacation policy, nice home office building

Cons

Culture that needs new programs to validate people are continually improving. Revolving door of new programs and training takes the eye off more important conversations that teams need to be focused on, like selling more cars.

Advice to Management

Stop shoveling training down our throats and forcing crazy procedures for future promotions.

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  1. Helpful (5)

    Do more...with less

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Associate in Richmond, VA
    Current Employee - IT Associate in Richmond, VA

    I have been working at CarMax (More than 8 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Business casual atmosphere is nice

    Cons

    "Do more with less" does not always lead to success.


  2. Helpful (15)

    There's a reason the company is constantly hiring salespeople

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at CarMax full-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good initial paid training, benefits aren't bad. They seem to hire good people, they just can't keep them.

    Cons

    Terrible work / life balance, low pay for this industry, extreme micro-management.

    Advice to Management

    The idea that you can't manage something unless you measure it first can only be taken so far. Your salespeople are only paid when someone signs on the bottom line and leaves with a car, they don't get paid to attend meetings, spend hours each day updating their contact database, or emailing people because simply calling them on the phone number they've provided "doesn't count" according to Carmax corporate definitions. Either start paying your salespeople a salary plus commission, so they can justify gathering the reams of information they know is much more valuable to corporate than it is to them, or ease up on the micromanagement.


There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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