There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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Helpful (1)

I have been an associate with CarMax over 6 years. Overall, it has been a great experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate in San Diego, CA
Current Employee - Sales Associate in San Diego, CA

I have been working at CarMax part-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

I make my own schedule. Very friendly peers. Competitive pay.

Cons

Can be very political at times, just like most companies. Excessive training at times.

Advice to Management

Rules and regulations are changed on a weekly basis and communicated poorly to staff.

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  1. Lots of work for low commission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Lithia Springs, GA
    Current Employee - Sales Consultant in Lithia Springs, GA

    I have been working at CarMax full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly environment, great co workers

    Cons

    VERY low commission on vehicles especially when most of your customers are the ones who couldn't get approved at traditional dealers. Management all go by different rules so you have to play politics. When it is slow the you are just out of luck. Benefits are not great but this company will fool you at first and have you thinking they are great to work for.

    Advice to Management

    Up the commission rate, inspect vehicles more thoroughly for issues

  2. Helpful (1)

    Stable Job but Not Your Dream Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Irvine, CA
    Former Employee - Sales Consultant in Irvine, CA

    I worked at CarMax full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    They hire very nice people. Fairly pleasant working conditions. Stable job.

    Cons

    You will have many frustrations with customers taking your time to assist them to find the type of car they want and they go elsewhere to buy it or their current car is not paid off enough for them to be able to afford a new one. Managers will be on your case if you are not selling enough cars. Some do it in a constructive way to help you, others just annoying. Most of your customers will be selling a car and not buying. That takes your time and most don't want to sell after they see your offer.

    Advice to Management

    Have separate people do appraisals so sales consultants can just sell cars. Also, pay your mentors. They are totally taken advantage of. This role takes time away from sales and they get next to nothing. Management test is designed to weed out older people.

There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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