There are newer employer reviews for CarMax

 

CarMax is a good company to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at CarMax full-time for more than 3 years

Pros

The company is really geared towards their employees development, both personally and professionally. They provide their employees with a variety of different tools to accomplish their goals.

Cons

CarMax's management team is very political. You have to be friends with your management team and other departments management team in order to move up in the company or transition into another department.

Advice to ManagementAdvice

The company wouldn't loose so many employees if they treated us like individuals instead of expecting every single person to fit into the same "box".

Doesn't Recommend
Positive Outlook
Approves of CEO

697 Other Employee Reviews for CarMax (View Most Recent)

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  1.  

    Good for new graduates who cannot find other jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CarMax full-time for more than a year

    Pros

    Strong senior leadership team, relatively low bar to join from college, nice people, good work life balance

    Cons

    Low competent mid-low level management team, lack of talent for innovation, awful IT infrastructure and staff, departments can be political but people avoid to admit it, little useful training for associate development, headquarter people get decent pay while doing nothing useful, store associates who contribute most directly to the company work hard but only being paid sadly

    Advice to ManagementAdvice

    Explore outside to hire competent directors/managers to lead departments

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    A job, but definitely not a career (or even a long term job)

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax

    Pros

    Fairly easy going

    Comfortable dress code

    Somewhat organized

    Easy to use system

    A decent place to start in the car business

    Cons

    Carmax really only cares about making money for the company, they really don't care about the staff. There is not much room for advancement unless the big boss loves you and you drink all the corporate kool aid.

    Way too many rules that makes selling cars difficult. I have been a car salesman for many years and have made way more money at other dealerships.

    The car quality is mediocre at best.

    Advice to ManagementAdvice

    Quit running reports and sell cars. Get out from behind the desk and lead.

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