CarMax

  www.carmax.com
  www.carmax.com
There are newer employer reviews for CarMax

 

Not a bad intro to the Car Business. But not a good place to make a career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Buyer in Charlotte, NC
Former Employee - Senior Buyer in Charlotte, NC

I worked at CarMax full-time (more than 8 years)

Pros

-Great People
-Good place to start
-Simple job with little skill needed to be successful

Cons

-Compensation is not competitive
-Management make simple tasks out to be world changing initiatives that are only able to be performed by a select few
-Very easy to become bored and complacent
-Lots of politics involved to advance
-Clubhouse management - your either a part of the club or your not
-Times are changing in the industry and the competition has evolved faster

Advice to ManagementAdvice

Revisit the culture that made CarMax a great company. Over the last 5 years that culture has completely disappeared along with the opportunities and compensation. Go back and find out why your number one asset (your employees since you have forgotten) are leaving for new opportunities. The competition is learning and adapting to the CarMax model and they are offering a future that doesn't exist at CarMax anymore. Training, Culture, Compensation are now 3 things that have taken a back seat to the new CarMax Next Generation model.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

766 Other Employee Reviews for CarMax (View Most Recent)

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  1.  

    If only someone had warned me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetic Inspector/Inventory in Chicago, IL
    Former Employee - Cosmetic Inspector/Inventory in Chicago, IL

    I worked at CarMax full-time (more than an year)

    Pros

    -I got to leave and never looked back.

    Cons

    -Horrible pay
    -No respect
    -Unprofessional management
    -Racism and sexism complaints easily dismissed
    -Disgusting work spaces
    -Unsanitary restrooms
    -Dangerous during winter
    -Deadly during summer
    -No security measures at all
    -Expired/uncooked food given to employees
    -No commitment towards the actually employee environment
    -Training is dreadful and not helpful or informative at all
    -I hate to be negative but, it is true, basically everything about this store/company was disastrous.
    *Not a rant, true life experience: I really wished there were better things to say about a company I thought was once great but now I will never allow friends or family members to even give them business because of the knowledge of what actually happens behind the scenes. A despicable company hiding behind the mask of pure luck and lies. The company should look a bit closer not only the performance of the store towards sales and why sales are happening but also pay attention to the actual employee 'happiness'. I know not all stores are like this, since I have been to two others while being transferred, so my last remark is this: Everything in a company should be dealt with responsibly and professionally. When personal issues and bonds are the only thing the company has to offer, you should turn around and look for a business - business is always professional and not personal. Good luck.

    Advice to ManagementAdvice

    Get some professional help. A company should not have to suffer because of incompetent managers that have no past experience in cars nor sales. (Horrible judgement)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Forbes 500 Best Place to Work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CarMax

    Pros

    Benefits (medical, dental,vision). When you are a fresh face your opinion matters. If you are a top performer you can go very far.

    Cons

    Surveys will tell your story. If a manager impacts your work results they are not held accountable. If the team has poor results Carmax doesn't ever blame the coach. Every associate is replaceable.

    Advice to ManagementAdvice

    Sometimes in few circumstances you can and should listen to associates talk about their management team. You should trust your associates just as much as your managers when they are all saying the same thing.

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