There are newer employer reviews for CarMax

1 person found this helpful

Hard Work, Little Appreciation, Repetitive and Unchallenging

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Buyer
Former Employee - Buyer

I worked at CarMax full-time (more than 3 years)

Pros

Good place to start, they give you building blocks you can apply into other companies. Work is not that hard once your in the rhythm. Your peers make working there great, not the management.

Cons

Lots of weekends, inflexible schedule, some power abuse at the top, and everyone above you waves the carrot but there always moving it away.

Advice to ManagementAdvice

Promote those who work hard, those who are educated, those who want to grow and actually DO what you expect of them and take on more responsibilities.

Doesn't Recommend
Positive Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    Job was enjoyable but the management was suffocating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    I worked at CarMax full-time (less than a year)

    Pros

    Worked with good people and met many people*customers). The training was detailed and focused on you. The benefits were good and priced fairly

    Cons

    I felt like I was always being watched by the managers and felt like they took the wrong approach to educating employees. They would talk down to you and look for the smallest things to correct instead of showing you how to better your sales process.

    Advice to ManagementAdvice

    Lay off of the micro management and allow sales people to sell. Not each person is the same when it comes to selling. Leadership needs to learn how to lead instead of worrying about reports.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Good office job for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Office Associate in Glencoe, IL
    Former Employee - Business Office Associate in Glencoe, IL

    I worked at CarMax full-time (more than 3 years)

    Pros

    Good benefits, lots of advancement opportunities, discount on vehicles and service, constant training, can transfer nationwide if needed, company really gives back to charity and communities, decent tuition reimbursement program, good if you're a people person

    Cons

    Retail hours, most states have stores that are open seven days a week, required uniforms, pay is not comparable to similar jobs, required to work with customers which is atypical for many office jobs

    Advice to ManagementAdvice

    Worked in the business office for 4 years. Part of that is learning license and title work, but a lot is customer service skills. After 4 years, was paid just under $12.00 per hour after starting at $10.00. Was required to be available to work shifts starting at 7:15 am and ending at 11:00 pm. (This has changed since 2010.) Needed a set schedule to be able to go back to college, but managers were inflexible with full time employee scheduling. Found full time work with a weekly set schedule as a license and title clerk at a new car dealer making $13.00, which is considered low for the industry. Customer service demands a higher wage, and license and title work, which is a skilled labor, also demands higher pay.

    Recommends
    Neutral Outlook
    Approves of CEO
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