There are newer employer reviews for CarMax

 

Hard Work, Little Appreciation, Repetitive and Unchallenging

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Buyer
Former Employee - Buyer

I worked at CarMax full-time for more than 3 years

Pros

Good place to start, they give you building blocks you can apply into other companies. Work is not that hard once your in the rhythm. Your peers make working there great, not the management.

Cons

Lots of weekends, inflexible schedule, some power abuse at the top, and everyone above you waves the carrot but there always moving it away.

Advice to ManagementAdvice

Promote those who work hard, those who are educated, those who want to grow and actually DO what you expect of them and take on more responsibilities.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

692 Other Employee Reviews for CarMax (View Most Recent)

Sort: Rating Date
  1.  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Satelite Service Manager  in  Potomac Mills, VA
    Former Employee - Satelite Service Manager in Potomac Mills, VA

    I worked at CarMax full-time for more than 5 years

    Pros

    Decent training, somewhat empowering but only to a point. They actually give you an opportunity to learn a lot.

    Cons

    You are not allowed to implement what you learn, or any thoughts that don't fit into their cookie cutter ideas. You must drink the Kool-Aid if you want to work there long or have advancement opportunities. Maybe I just got fed up with working for a big box retail, fortune 500 company...

    Advice to ManagementAdvice

    Stop talking about engagement and patting the company on its back, and actualyl trust your associates to make decisions and run a business.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Good office job for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Office Associate  in  Glencoe, IL
    Former Employee - Business Office Associate in Glencoe, IL

    I worked at CarMax full-time for more than 3 years

    Pros

    Good benefits, lots of advancement opportunities, discount on vehicles and service, constant training, can transfer nationwide if needed, company really gives back to charity and communities, decent tuition reimbursement program, good if you're a people person

    Cons

    Retail hours, most states have stores that are open seven days a week, required uniforms, pay is not comparable to similar jobs, required to work with customers which is atypical for many office jobs

    Advice to ManagementAdvice

    Worked in the business office for 4 years. Part of that is learning license and title work, but a lot is customer service skills. After 4 years, was paid just under $12.00 per hour after starting at $10.00. Was required to be available to work shifts starting at 7:15 am and ending at 11:00 pm. (This has changed since 2010.) Needed a set schedule to be able to go back to college, but managers were inflexible with full time employee scheduling. Found full time work with a weekly set schedule as a license and title clerk at a new car dealer making $13.00, which is considered low for the industry. Customer service demands a higher wage, and license and title work, which is a skilled labor, also demands higher pay.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for CarMax

Worked for CarMax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.