There are newer employer reviews for Carbonite
There are newer employer reviews for Carbonite

See Most Recent

Helpful (2)

Innovation not encouraged or supported

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Software Engineer in Boston, MA
Former Employee - Software Engineer in Boston, MA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Carbonite full-time (More than a year)

Pros

Some really smart people to work with across the teams. Benefits are great, support staff is helpful.

Cons

There is a real lack of technical leadership in the company. The teams are working on their own projects and don't collaborate much. This means the same work is done over and over again for different projects. Upper management likes the idea of being innovative and doing new things, but doesn't back it up with the time or resources.

Advice to Management

Get the company on-board working towards a single goal. Figure out why there is no real technical leadership and find people to lead this charge. If you hire people who want to work on new technology and don't give them something interesting to work on, they'll leave.

Other Employee Reviews for Carbonite

  1. Helpful (4)

    The ship has sailed....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Carbonite full-time

    Pros

    early days there was strong sense of team, little bureaucracy and process which at times confused things but at least you could get stuff done and make an impact.

    Cons

    Micromanagement...no clear leadership...execs involve themselves in details which could be managed by entry level/junior employees

    Advice to Management

    Stronger executive team with more strategic scope.


  2. Four stars in Boston, two stars in Maine.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Lewiston, ME
    Former Employee - Tech Support in Lewiston, ME
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Carbonite full-time (More than a year)

    Pros

    Select advancement opportunities, "entry-level" positions, job security (always expanding), benefits. For Maine the pay is better than most call center jobs.

    Cons

    Startups come with consequences. Carbonite has very little protocol on how to handle obscure scenarios. If you ask a supervisor a question, you'd be wise to document it because the next person you talk to might give you a completely different answer. There are also indirect punishments for speaking up: employees who question a QA score have received corrected grades, only to discover that previous QA scores had been lowered (QA = bonus). Penalties are also conveniently instated immediately before major bonuses should be paid out (such as the highly coveted "$1000 referral bonus"). The main complaint I had about Carbonite was that Boston employees were statistically less productive than Maine employees, yet they are rewarded with greater benefits and wages. This is an issue that had been discussed by Maine supervisors who specifically avoided transferring certain escalations in fear that "Boston would get it." The Boston office also gets non-major holidays off (paid), REAL operating systems (as opposed to VMware), and free snacks/soda when Maine does not. Last but not least, Carbonite favors nepotism. Out of the several employee couples that work at the center, all of the higher ups (at present, males) have decent positions (QA team, Team lead, etc). Spouses of said employees were put on a "fast-track" and promoted ahead of more qualified applicants for lower management positions.

    Advice to Management

    Teach lower management some discretion (lots of gossip lead to unprofessional tension). Document whatever is not documented when a problem arises. Make employees aware of what actions would lead to "probation" and stick to it.


There are newer employer reviews for Carbonite
There are newer employer reviews for Carbonite

See Most Recent

Work at Carbonite? Share Your Experiences

Carbonite

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.