31 Employee Reviews (View Most Recent)

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Good Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Carbonite full-time for more than 3 years

Pros

You have opportunities to test new ideas and strategies. Company is growing quickly and if you add value you can move up.

Cons

A lot of turnover in the senior management team over the past year. Lack of engineers has slowed development process.

No opinion of CEO

Other Reviews for Carbonite

  1.  

    Fast growing company achieving high customer and employee satisfaction ratings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager  in  Lewiston, ME
    Current Employee - Team Manager in Lewiston, ME

    I have been working at Carbonite full-time for more than a year

    Pros

    Committed and talented senior leadership in customer care provides good direction, projections, and valuable feedback. Senior leadership is inspiring and motivating. Great opportunity for applicants with solid work ethic and passion for technology. Goal of support group is world-class customer service. Very nice employee recognition program, mentoring, on and off-site events.

    Cons

    Although not actually a "con", call center jobs are not for everyone. Ability to maintain schedule adherence and perform in a fast-paced customer-facing environment is required.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Innovation not encouraged or supported

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Boston, MA
    Former Employee - Software Engineer in Boston, MA

    I worked at Carbonite full-time for more than a year

    Pros

    Some really smart people to work with across the teams. Benefits are great, support staff is helpful.

    Cons

    There is a real lack of technical leadership in the company. The teams are working on their own projects and don't collaborate much. This means the same work is done over and over again for different projects. Upper management likes the idea of being innovative and doing new things, but doesn't back it up with the time or resources.

    Advice to ManagementAdvice

    Get the company on-board working towards a single goal. Figure out why there is no real technical leadership and find people to lead this charge. If you hire people who want to work on new technology and don't give them something interesting to work on, they'll leave.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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