There are newer employer reviews for CardsDirect, LLC
There are newer employer reviews for CardsDirect, LLC

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Helpful (1)

Great place to work, great people

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Dallas, TX
Current Employee - Anonymous Employee in Dallas, TX

I have been working at CardsDirect, LLC

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

CardsDirect provides a great, safe work environment with a lot of flexibility. The entire team is often asked for our input and feedback on issues. The company is motivated to succeed and management is honest and seems to care about its employees. Benefits are also very good for a small company.

Cons

Departments could do a better job working together. This is not really a fault of the company, but their industry is very seasonal so there are very busy and slower times of the year.

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  1. Helpful (1)

    CardsDirect is a warzone.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at CardsDirect, LLC

    Doesn't Recommend
    Doesn't Recommend

    Pros

    For a small company, they do have a decent benefits package. It is nice to be able to wear business casual clothing or casual clothing to work. (Jeans are ok.) The customer service manager is clued in to employee issues and really tries to do a good job and take care of those under her. In face, while the customer service employees are paid the least in the company, they are the best cared for.

    Cons

    There is an attitude of passive aggressiveness that starts from the top management and works its way down the ladder. Decisions are not made from looking at facts and metrics, they are made because one of the management "feels" this is the best way to go. I think the most frustrating thing was, the management often shifted gears on a daily basis based upon how they felt for the day. Also, the top management had their hands in everyone's pot instead of allowing the people they hired to do their job.

    Advice to Management

    Let the paid professionals you hired advise you. Get out of their way, let them do their job and trust they know what they are doing. You can't do everything.


There are newer employer reviews for CardsDirect, LLC
There are newer employer reviews for CardsDirect, LLC

See Most Recent

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