CareCentrix

www.carecentrix.com
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There are newer employer reviews for CareCentrix

1 person found this helpful  

Customer Service/ Windsor, CT

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at CareCentrix full-time

Pros

I've not been working too long with this company but i like the fact that when my shift is over, i am out the door. Most of my past jobs i always have to work beyond my cut off time. That is the only pro that i can think of working in this position. Training was the best part of this job until you get on the call Center floor, which is hell.

Cons

First and fore most i am very thankful for a job. but this one is the worst i've ever held. The hiring process was absolutely ridiculous, the background check is out of this world. KMBS goes so deep in your background check if you quote something wrong on your job application, it will bite you in the butt. They go deep into everything except for the PAY. The PAY absolutely sucks and that is the only reason i have no interest in holding onto this job. I'm putting a lot of emphasis on the salary because they talk about everything but they DO NOT touch on your pay until the very last second. Very misleading in some ways, at least in my case.

Doesn't Recommend

61 Other Employee Reviews for CareCentrix (View Most Recent)

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  1.  

    Very nice management & staff, yet poorly designed processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Services Manager
    Former Employee - Client Services Manager

    I worked at CareCentrix

    Pros

    Management nice & supportive, good benefits

    Cons

    Processes not designed for organizational success. Did not plan properly for growth.

    Advice to ManagementAdvice

    Review all organizational processes and look for ways to streamline. Too many people are involved for one patient to get one piece of DME.

    Doesn't Recommend
  2. 2 people found this helpful  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at CareCentrix

    Pros

    great pay
    very good benefits
    work was not to difficult
    lot of room to advance
    the company offered alot of overtime

    Cons

    sometimes very unorganized
    the management changed very often at times
    very new company so some of the kinks need to be worked out

    Advice to ManagementAdvice

    be better organized
    back up what you say as far as your incentives go
    take alittle more interest in you current employee's

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