CareWorks

  www.careworks.com
Work in HR? Unlock Free Profile

10 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities

1 person found this helpful  

Hell on earth!

Absence Management Specialist (Former Employee) Dublin, OH

Prosice cream once per year

Consoverwhelming workload, no training to speak of, too many manual processes, full 40 hour work week, half-hour lunches, low pay, unresponsive/clueless management, high burnout/turnover rate, no support staff, constant phone calls, people crying at their desks daily, high stress/irate callers, it is a call center even though they tell you in the interview that it's not

Advice to Senior ManagementJust because someone doesn't specifically tell you they are miserable in their job doesn't mean they're not. Invest in some people skills, ask people how they are doing, provide more feedback before things escalate beyond repair. Hire more CSRs. Stop blaming the absence specialists for everything and take some accountability. Here's a clue - AMSs can't answer 60-70 calls per day, print out packets, process paperwork, answer emails, keep the client happy, all by themselves. Learn this, and then maybe you won't see people quitting/burning out after 2 months.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Clueless

    Anonymous Employee (Former Employee)

    I worked at CareWorks

    Pros: None that I c an speak of. Ice cream will… Cons: Preferential treatment; hostile work environment; no support Advice to Senior Management: Treat all employees equally, with respect, care, support and acknowledgement of… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Wonderful, caring place to work where you are treated with respect and as a valued member of the company.

    Team Assistant (Former Employee) Dublin, OH

    I worked at CareWorks full-time for more than a year

    Pros: CareWorks is always giving opportunities for training and advancement. The on-boarding process is very thorough and they give you everything you need to know to… Cons: I had no problems at all, but punctuality to work is important.… Advice to Senior Management: I enjoyed working here and have no advice for the management, except to… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

There are newer reviews on CareWorks.

Worked for CareWorks? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.