There are newer employer reviews for CareWorks
There are newer employer reviews for CareWorks

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Great place to work but don't expect to mark in any money

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at CareWorks full-time (More than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

They really care for the employees.

Cons

Don't expect to make any money

Advice to Management

N/a

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  1. Helpful (3)

    Hell on earth!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Absence Management Specialist in Dublin, OH
    Former Employee - Absence Management Specialist in Dublin, OH

    I worked at CareWorks full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    ice cream once per year

    Cons

    overwhelming workload, no training to speak of, too many manual processes, full 40 hour work week, half-hour lunches, low pay, unresponsive/clueless management, high burnout/turnover rate, no support staff, constant phone calls, people crying at their desks daily, high stress/irate callers, it is a call center even though they tell you in the interview that it's not

    Advice to Management

    Just because someone doesn't specifically tell you they are miserable in their job doesn't mean they're not. Invest in some people skills, ask people how they are doing, provide more feedback before things escalate beyond repair. Hire more CSRs. Stop blaming the absence specialists for everything and take some accountability. Here's a clue - AMSs can't answer 60-70 calls per day, print out packets, process paperwork, answer emails, keep the client happy, all by themselves. Learn this, and then maybe you won't see people quitting/burning out after 2 months.


  2. Clueless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareWorks

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    None that I c an speak of. Ice cream will not "fix" the current issues.

    Cons

    Preferential treatment; hostile work environment; no support

    Advice to Management

    Treat all employees equally, with respect, care, support and acknowledgement of their hard work. Maybe then there will not be such a turnover.


There are newer employer reviews for CareWorks
There are newer employer reviews for CareWorks

See Most Recent

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