Career Education

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159 Employee Reviews (View Most Recent)

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1 person found this helpful  

-CTU Online: Good opportunity for Entry-Level Sales Position with Room for Advancement-

Associate Student Manager (Former Employee) Downers Grove, IL

Pros-Starting salary is fairly decent for and entry-level employee
-Support and training is readily available
-Work environment promotes team focused environment.

The school I worked for was Colorado Technical University OnlineThere are many other pluses, but those are the basics that somebody entering an entry-level position should be looking for. The company has undergone many developments due to Department of Education regulations and standards that have affected for-profit institutions industry wide. That being said, I was unfortunately a part of the mix of employees that were let go due to quotas.

There is an intense training that each employee completes, you are placed on a team and the staff typically welcome all newcomers (there usually are a lot due to attrition). I don't think that there is a high turnover due to the type of work, pay, benefits etc., I believe completely that it is because a lot of young employees derive from the "entitlement" generation and have unrealistic views of what a sales position is going to be.

CEC offers a lot of opportunities and I was promoted a few times within a few years, the difference between myself and others is that I was not a recent college graduate that had a skewed view on how the real world works. Here's the thing, in sales, any type of beginning level, there are going to be the following: Weird work hours, lots of turnover, constant training activities, a budget you have to hit, and high expectations of work production and results.

The main problem I witnessed with a lot of employees was that they did not want to be on the phone, cold or warm call, and felt that because they recently received their degree, that means they can pay more attention to social media and sending text messages instead of working hard.

Cons-High turnover leads to fear, low morale, and a "who's leaving next" mentality
-Politics throughout the office (but that is expected anywhere in Corporate America)
-Team placement involves too many number related categories

The old phrase goes, "If it ain't broke, don't fix it", unfortunately CEC does this frequently and especially at CTU Online. If there is a team or group of team members that work well with each other, or certain members of management.....then leave them be!

One of the issues with a lot of employees was the fact that you switched teams constantly. Some liked it some didn't, they eventually changed it to a annual "tour bid" with a team when it was previously six months. Either way, the frequent tossing around of workers didn't meld well with a lot of folks, especially myself. My team was one of the top producers and the best people were split and some were kept and it was never the same. Often times the best talent would be wasted because they would move team to team and not fit well as previously experienced.

Advice to Senior Management-Utilize the talent that is in front of you! A lot of people wanted to advance or work extra but management was more concerned with their own numbers rather that employee satisfaction.
-Politics is expected, but upper-management needs to control favoritism when it leads to a few exceeding budget and others are terminated.
-Managers should receive "Change Management" training because for the most part, the leaders did not lead well while the company was overhauling its structure.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Decent (or above) salary, great co-workers, current problems and layoffs in process

    Senior Financial Aid Advisor (Current Employee) Hoffman Estates, IL

    I have been working at Career Education full-time for more than 5 years


    Pros: Love my co-workers! Great work-life balance and focus. Good salary, especially for young adults first entering workforce; which is extremely common. Upper management make… Cons: Recent schools closing announcements (23), 900 laid off and hundreds more imminent. Too many management, leaders, and layers (directors upon directors). Advancements not… Advice to Senior Management: You say you care about students and employees, talk integrity and excellence, but in reality, it's only talk. Senior management say to come to… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Keep on Looking.....

    Admissions Advisor (Former Employee) Hoffman Estates, IL

    I worked at Career Education full-time for more than a year


    Pros: Pay is competitive, that's it Cons: Cutthroat enrvironment, more sexual harassment than you can imagine Advice to Senior Management: Learn how to be managers before attempting it No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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