Career Education

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2 people found this helpful  

Avoid this job!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Inquiry Response Coordinator in Schaumburg, IL
Former Employee - Inquiry Response Coordinator in Schaumburg, IL

I worked at Career Education full-time (less than a year)

Pros

The people you work with are great. It's a solid 40 hours a week and the work/life balance is acceptable. Training is efficient.

Cons

I worked an an IRC. It's basically telemarketing sales for online education. They won't pitch it as such. They will inform you that you will be calling warm leads but more than half of the "prospective students" you will contact will shout at you letting you know they did not request such information about the universities you will be representing on behalf of CEC. Also you will realize you are calling the same people just under different universities and different scripts. Sometimes you will call these students more than three times in one day, I even had one student recognize my voice! It was demoralizing. Not to mention the strict adherence policies and you will feel like a dog leashed to your desk. You cannot socialize for a moment with anybody else's cubicle (even quietly) it's pretty much high school for grown adults. Also it's too cumbersome to advance in this particular company. Lastly, the pay is not worth the steep metrics they will require of you. You will realize you got yourself into a mess after one week of finishing your training. You will be representing "For Profit" schools, and you will realize how disgusting the process of trying to pump these poor individuals through the system really is. It was like selling your soul.

Advice to ManagementAdvice

Management for the most part is at the same mercy of the directors at the top as the rest of the support staff, they do the best they can but there is a lot of miscommunication and lack of understanding to the ever changing policies. Also the amount of micromanaging is unbelievable.

Doesn't Recommend
Negative Outlook
No opinion of CEO

197 Other Employee Reviews for Career Education (View Most Recent)

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  1.  

    Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Career Education

    Pros

    Co-workers were cool, it's a revolving door and unorganized

    Cons

    Pay, came on through a temp agency and learned that once converted to perm, the pay does not go up.
    I felt like a telemarketer
    No room for advancement

  2. 2 people found this helpful  

    Lunacy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Consultant in Schaumburg, IL
    Current Employee - Business Development Consultant in Schaumburg, IL

    I have been working at Career Education full-time (more than 5 years)

    Pros

    i loved the idea of working from home. Initially i was attracted to the idea that i would be helping people better their lives through education.

    Cons

    The company is not managed well. They continue to have very high turn over at the most senior levels, to include CEO COO and CFO. They make uninformed bad decisions and continue to hemorrhage money. They are not able to attract top talent anymore.

    Advice to ManagementAdvice

    Worrying about the bottom dollar will keep you in a state of panic. By investing in your employees, morale will pick up and your employees will communicate a better message to the students of your universities. Congress has made it tough on all For Profit institutions, do not point the finger at congress. Pick up your boot straps and ask the employees in the trenches how to solve some of the issues you are facing regarding student retention. Treat the students with more respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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