There are newer employer reviews for CareerBuilder
There are newer employer reviews for CareerBuilder

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Outstanding place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Support Specialist in Norcross, GA
Current Employee - Client Support Specialist in Norcross, GA
Recommends
Positive Outlook
Approves of CEO

I have been working at CareerBuilder full-time (More than 3 years)

Pros

A great learning enviroment, management that actually care and share in your career growth strategies, outstanding benefits and perks.

Cons

No cons. You get what you put into it.

Other Employee Reviews for CareerBuilder

  1. Helpful (1)

    Client Support Specialist Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Specialist in Norcross, GA
    Current Employee - Client Support Specialist in Norcross, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (More than a year)

    Pros

    This position gives you access to other opportunities within the company and can be a good platform to build from. There is also a lot of training available so you can grow your professional skills and abilities as much as you'd like. The healthcare benefits are great. They also offer a wellness benefit that CB will reimburse the employee $400 annually to spend on something fitness related. There are team outings and happy hours and employee parties to help build teamwork and morale as well. However, this is more of a small distraction from your day-to-day duties more than anything.

    Cons

    The amount of responsibility and workload you are expected to have for the money is not worth it. You are consistently given new and different metrics that you are measured by. A decent portion of your bonus is tied to the sales survey given to the sales reps you support. If a sales rep decides to give you a bad score for whatever reason your small bonus will suffer substantially. There is also a lot of favoritism present as well so be prepared for that. If you want to play the game and jump through hoops then this might be a good opportunity for you. However, the amount of extra responsibilities they want you to take on to get a promotion is generally not worth it. Even when promoted to Senior CSS you will still be making around 40k with bonuses. In order to make a decent livable wage you will need to be promoted several times within this department. I would suggest using your experience at CB to find better money for similar work elsewhere within the first year or two. If you are looking to get into sales this could be a good fit for you if you are willing to relocate. However, if you want to stay in the Atlanta area there is a lot of red tape before being able to get promoted into sales.

    Advice to Management

    I would recommend management hire directly out of college to take advantage of their eagerness and lack of a need for much income to get by. This would be a good opportunity for a recent college grad for their first year or two out of school. I would also recommend management have a more realistic approach to managing their team. This is a great place to learn how to function in a corporate environment but when all is said and done the role is more administrative and task oriented than about the bigger picture.


  2. Helpful (1)

    Great place to start your career, but you probably won't retire here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CareerBuilder full-time (More than 8 years)

    Pros

    - Benefits (Health, Vision, Dental, 401K (company match), Wellness Reimbursement, FSA's, etc. - Ability to "run your own business" if you prove yourself. - Generous amount of Paid Time Off - Recognized brand in the industry - President's Club Trip award, annual "Kick-off" with great speakers, Learning/Development

    Cons

    - Salary is low by comparison in some markets. - Activity > Quota - Need to be "in" with leadership - Great sales reps don't always make great managers. - Focused on only a select few products - Some positions were filled without open interviewing - The new comp plan

    Advice to Management

    See "Cons" section


There are newer employer reviews for CareerBuilder
There are newer employer reviews for CareerBuilder

See Most Recent

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