Carefirst Blue Cross Blue Shield

  www.carefirst.com
  www.carefirst.com
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Good People, Aging Technology

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Lead Systems Architect  in  Washington, DC
Former Employee - Lead Systems Architect in Washington, DC

I worked at Carefirst Blue Cross Blue Shield

Pros

People on the whole were good folks, easygoing atmosphere. They let people who are so inclined take the lead and drive innovation.

Cons

The technology, like much of the health insurance industry, is old. Mainframe/COBOL are the technologies that drive the organization. Newer technologies are only slowly being adpoted.

Advice to ManagementAdvice

Keep modernizing your tech, and get those COBOL folks up to speed on new technologies, they are smart people and know the busuness.

83 Other Employee Reviews for Carefirst Blue Cross Blue Shield (View Most Recent)

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  1.  

    Customer service for FEP subscribers and providers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative 1- FEP  in  Owings Mills, MD
    Current Employee - Customer Service Representative 1- FEP in Owings Mills, MD

    I have been working at Carefirst Blue Cross Blue Shield

    Pros

    PTO, advancement opportunites, locations, ability to work from home. Many long time employees with ten to twenty plus years tells you that they are satisfied.

    Cons

    They need to pay more for the amount of training you have to go through and for all the knowledge you have to contain.

    Advice to ManagementAdvice

    Training needs to be more organized, new systems need to become available to be able to use one system to perform job more effectively. Supervisors need to be available.

  2.  

    History of huge golden parachutes for overpaid executives while demanding more from the employees and giving them less.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Programmer Analyst  in  Baltimore, MD
    Former Employee - Senior Programmer Analyst in Baltimore, MD

    I worked at Carefirst Blue Cross Blue Shield

    Pros

    It used to be a good place to work. It isn't anymore.

    Cons

    Clueless management. Letting a manager stay when she can't keep people on her team, averages 150% turnover, and abuses her employees. Upper management takes huge bonuses while severely limiting or freezing raises for the average employee and charging more and more for employee benefits. The Board of Directors rubber stamp whatever the CEO wants, they are asleep at the wheel.

    Advice to ManagementAdvice

    Remember who does the actual work.

    Doesn't Recommend
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