242 Employee Reviews (View Most Recent)

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It's okay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Barista  in  Lorton, VA
Current Employee - Barista in Lorton, VA

I have been working at Caribou Coffee

Pros

It's a very easy job, and you have a lot of free time on your hands most of the time. You get many free drinks for yourself during your shift, and you get to meet a lot of new people. My manager is nice, but she can be rude sometimes.

Cons

The pay is low, and a lot of my supervisors make mistakes and I get blamed for them because I'm the newbie. Sometimes it's unfair, but I learn to deal with it.

Advice to ManagementAdvice

They should hire more competent people as supervisors. My manager is great, but my supervisors are a pain. My manager is great though.

Doesn't Recommend
No opinion of CEO

Other Reviews for Caribou Coffee

  1.  

    Would recommend in some cases

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Caribou Coffee

    Pros

    - Challenging but not overbearing workload
    - Good environment to build relationships with coworkers and customers
    - Hours are flexible, there is enough staff should a shift need to be covered as well
    - Product is higher quality than competitors and easy to get behind
    - Store managers are very supportive and positive
    - Benefits are standard

    Cons

    - Penny-pinchers. Reducing costs seems more important than developing staff and growing business.
    - Evident disconnect between corporate office and stores, signs of distrust of retail employees
    - Supervisors only paid wage when supervising shift, not when another supervisor or manager is present (valuing people on tasks performed, not overall contribution)
    - Communication is clear, but often times limited and/or lacks follow-up

    Advice to ManagementAdvice

    Solicit feedback from all team members about how to improve stores, improve operations, and save money... there are a lot of good ideas out there! Improve amount of communication, and follow up when unexpected changes occur.

    Disapproves of CEO
  2.  

    work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Vernon Hills, IL
    Current Employee - Manager in Vernon Hills, IL

    I have been working at Caribou Coffee

    Pros

    friendly co workers, great environment

    Cons

    working hard every minute, always more reports to do or look at or post.

    Advice to ManagementAdvice

    Do not work your mangers that hard

    No opinion of CEO
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