There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

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Excellent Company to Work for

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - District Manager in Minneapolis, MN
Current Employee - District Manager in Minneapolis, MN

I have been working at Caribou Coffee full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

People and quality of product that we promote

Cons

underpaid in many levels of the org in comparrison to similar companies. Lack of consistency from HR

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  1. It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Minneapolis, MN
    Former Employee - Barista in Minneapolis, MN

    I worked at Caribou Coffee part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    If you love coffee, it's around. Meet lots of people. Fast-paced environment makes the day go more quickly.

    Cons

    Not much development. Not much upward mobility. Just use employees for their work, not for their ideas.


  2. one year of hell.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Chicago, IL
    Former Employee - Shift Supervisor in Chicago, IL

    I worked at Caribou Coffee part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free coffee, awesome co-workers, some fun regular employees, great morning tips

    Cons

    Where to begin... - Early mornings / Late nights - Tips are split per shift, which is great if you're working the morning shift or working with a manager (mgmt doesn't get tips), but if you're working at night you get almost nothing. - Training is minimal. I was working a busy holiday weekend with 2 new employees after only 1 week of training. - Zero stability. During 1 yr of employment I had 5 district managers and 3 different store managers. - Pay is lower than Starbucks, you are reviewed for raises yearly. - Company doesn't know what they're doing. They come out with promotions with little to no preparation. They spend time and money implementing new policies and procedures only to change them soon after. - They hire managers that have little to no experience. Most are not willing to do work as a barista. They say that they promote from within, but in order to be promoted you have to be a "Cari-bot" and are disgustingly devoted to the company. - You have to sign a Social media policy, saying you won't speak ill of the company on social media. (EVEN IF IT IS THE TRUTH AND YOU HAVE DOCUMENTED FACTS!) They have the right to fire you AND bring legal action against you.

    Advice to Management

    Listen to your store TEAM MEMBERS. Before you implement policies or introduce new products, please talk to some non-management store employees. Also, when you test products, keep in mind that Minnesota customers are different than customers in other parts of the country.


There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

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