There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

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Fun job

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Shift Supervisor in Atlanta, GA
Current Employee - Shift Supervisor in Atlanta, GA

I have been working at Caribou Coffee full-time (More than 5 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

There are some great benefits to working with this company. They have health care available for store employees working 20+ hours per week as well as a 401k. Each shift you get a free beverage and each week you can take a free half pound of beans or some tea sachets. The job itself is fun and allows you to meet a lot of different people and the culture of the company encourages you to make the connection with people beyond what you find at most other coffee shops.

Cons

After being with this company for years, I have seen there is very little room for growth not only for myself but many other people. With the exception of 1 manager hired within my district in the past couple of years, they have all been outside hires. Managers are also moved around a lot. My store has just received its 8th manager in the past 5 years. Business doesn't always allow for breaks because if your store isn't busy enough, you don't get to have exta people on a shift. I have worked 9 hour shifts and not even had time to eat more than once. The latest "way to save" idea corporate has come up with is to pay the shift supervisiors $1 less per hour than their salary when working with the store manager or another shift supervisior when they are not the designated manager on duty.

Advice to Management

Taking the time and energy to invest in your staff is great however when you don't work with them to allow them the opportunity to grow, why bother? Help to better educate and grow current employees to fill positions that are open instead of always hiring outside people. I can do more things than my current manager as far as the duties a manager should know how to do because past managers have taken the time to start working with me on learning the business. Each time I get to a certain point with one manager, they get transfered to a new location. If a business is going to thrive especially in these tough times, don't keep changing things at stores where it's working. If a store isn't working well, find out why and fix it, don't pass managers around to create the same issues at another store.

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  1. Excellent Company to Work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Minneapolis, MN
    Current Employee - District Manager in Minneapolis, MN

    I have been working at Caribou Coffee full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People and quality of product that we promote

    Cons

    underpaid in many levels of the org in comparrison to similar companies. Lack of consistency from HR


  2. It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Minneapolis, MN
    Former Employee - Barista in Minneapolis, MN

    I worked at Caribou Coffee part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    If you love coffee, it's around. Meet lots of people. Fast-paced environment makes the day go more quickly.

    Cons

    Not much development. Not much upward mobility. Just use employees for their work, not for their ideas.


There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

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