242 Employee Reviews (View Most Recent)

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I value my position at Caribou Coffee and find it to be a lot of fun.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Member  in  Minneapolis, MN
Current Employee - Team Member in Minneapolis, MN

I have been working at Caribou Coffee part-time for less than a year

Pros

- Flexible hours
- Get to work with young, genuine, and friendly people
- Free drink every shift
- Free 1/2 pound of beans every week
- Very relaxed and welcoming work environment, discounting rushes and busy times

Cons

- Need to wake up very early, sometimes after working late
- Management has limited time to listen to employee concerns
- Hours are very unpredictable
- Not much room for promotion. Even when promoted, moving from team member to shift supervisor does not have a very high salary increase
- Occasionally have to upsell and annoy customers with a rehearsed shtick, which is awkward and collides with the "genuine" personality that we are supposed to exhibit
- Have to keep track of your own tips

Advice to ManagementAdvice

Just minor things, like.... Most of the training videos tell us completely obvious information that we already know. Our time would be better spent on the floor working, and your time would probably be better spend doing, well...anything else. Also, our bakery variety (downtown Minneapolis) is out of control. We can barely even fit one of everything into our bakery case, and have to load so much in there that it all just gets stale. Too many choices paralyzes the customer - seriously, cut back.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Caribou Coffee

  1.  

    Fun Job during School

    Former Employee - Anonymous Employee  in  Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Caribou Coffee full-time

    Pros

    I loved working at Caribou part-time while going to school. The management was relaxed and the schedule was flexible.

    Cons

    After the initial learning curve of making the drinks, the shifts tend to get pretty repetitive.

    Recommends
  2.  

    Bad news.

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  West Des Moines, IA
    Former Employee - Barista in West Des Moines, IA

    I worked at Caribou Coffee part-time for less than a year

    Pros

    i liked my coworkers, and the job was fun.

    Cons

    Management was awful, lots of drama tolerated, favoritism, should have been promoted but wasn't

    Advice to ManagementAdvice

    Get better people

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