Caribou Coffee
3.1 of 5 228 reviews Minneapolis, MN 5000+ Employees

228 Employee Reviews (View Most Recent)

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I value my position at Caribou Coffee and find it to be a lot of fun.

Team Member (Current Employee)
Minneapolis, MN

Pros- Flexible hours
- Get to work with young, genuine, and friendly people
- Free drink every shift
- Free 1/2 pound of beans every week
- Very relaxed and welcoming work environment, discounting rushes and busy times

Cons- Need to wake up very early, sometimes after working late
- Management has limited time to listen to employee concerns
- Hours are very unpredictable
- Not much room for promotion. Even when promoted, moving from team member to shift supervisor does not have a very high salary increase
- Occasionally have to upsell and annoy customers with a rehearsed shtick, which is awkward and collides with the "genuine" personality that we are supposed to exhibit
- Have to keep track of your own tips

Advice to Senior ManagementJust minor things, like.... Most of the training videos tell us completely obvious information that we already know. Our time would be better spent on the floor working, and your time would probably be better spend doing, well...anything else. Also, our bakery variety (downtown Minneapolis) is out of control. We can barely even fit one of everything into our bakery case, and have to load so much in there that it all just gets stale. Too many choices paralyzes the customer - seriously, cut back.

Yes, I would recommend this company to a friend

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    • Work/Life Balance
    • Comp & Benefits
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    Solid company to work for

    Store Manager (Current Employee)
    Minneapolis, MN

    I have been working at Caribou Coffee full-time for more than 5 years

    Pros: Some great people as peers and employees. Fun environment. Really great product.… Cons: Low pay. High expectations with certain promotions - meaning can be pretty pushy.… Advice to Senior Management: Trust is getting better with employees, but you're sometimes a bit too keen… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO


    They have little to no appreciation for their employees

    Team Member (Former Employee)
    Bloomington, MN

    I worked at Caribou Coffee part-time for more than a year

    Pros: Good perks. Great team atmosphere. Good training system. Cons: Lots of effort put into their image and promos with little regard for their employees.… No, I would not recommend this company to a friend More
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