There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

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Team member

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Shift Supervisor in Minnetonka, MN
Current Employee - Shift Supervisor in Minnetonka, MN
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Caribou Coffee full-time (More than 5 years)

Pros

Lively, busy atmosphere. Free coffee.

Cons

Barely any pay increase opportunities given, very low pay and raises.

Advice to Management

Focus more on customer service. This shift away from the cozy customer feeling is for the worst, I feel as Caribou continues to expands I feel it is loosing its vision.

Other Employee Reviews for Caribou Coffee

  1. Very Under-trained

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Saint Louis Park, MN
    Former Employee - Team Member in Saint Louis Park, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Caribou Coffee full-time (Less than a year)

    Pros

    Good benefits (if you work 20 or more hours) Never bored

    Cons

    Didn't have any training before being thrown onto the front register Many employees and managers break a lot of the sanitary rules and safety rules Have to deal with very rude customers

    Advice to Management

    Sanitation rules and safety rules should ALWAYS be followed. Also, brand new employees need more training or the store will flop.


  2. Great part-time high school/college job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Eden Prairie, MN
    Former Employee - Barista in Eden Prairie, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Caribou Coffee part-time (More than 3 years)

    Pros

    I LOVED working the drive through. You have to have your crap together though or it will be bad. The people working there were generally really nice. The shift drinks ad free coffee each week were great, not to mention the 30% off discount that I probably used too much :) I am a morning person too, so I loved that my 8 hours for the day could be done at 1.

    Cons

    Late nights, frequent transitions in management. One manager I had was a horrible mess as a barista. We didn't know what to do because we couldn't tell the store manager she wasn't good, but it made everything so slow. She was trying though, so we just let her.

    Advice to Management

    Communicate. And learn how to be a barista.


There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

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