There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

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not recommended

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Member in Minneapolis, MN
Current Employee - Team Member in Minneapolis, MN

I have been working at Caribou Coffee part-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

benefits, shift drinks, like the regulars

Cons

poor employee relations, corrupt management

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  1. A victim of its own early success.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Saint Paul, MN
    Former Employee - Shift Supervisor in Saint Paul, MN

    I worked at Caribou Coffee part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Store level employees and management were great.
    Mostly flexible work schedules.
    Coffee is genuinely good.
    Caribou is based out of Mpls./St. Paul, so opportunities to transfer to alternate stores within the Twin Cities were ample.

    Cons

    Too much turn-over at the district and store manager levels.
    Compensation and raises were paltry.
    Poor benefits when compared to Starbucks.

    At the time I left Caribou was exploding with unfocused growth. Stores were flying up everywhere. Caribou branding was being latched onto ice creams, snack bars, and just about anything you could fit onto a grocery store shelf. It wouldn't have surprised me if I'd shown up to work one day, and found that Caribou had partnered with Ford Motors and we were expected to sell X number Caribou Cars per store per month.

    Of course all of this trickled down to the store level were initiatives were started and abandoned frequently. Goals were set, and then reset constantly. District Managers were left trying to implement all these changes, which led to pressure on Store Managers, which led to a lot of leadership turn-over at the Store and District Manager level, which led to turn-over of hourly employees, which led to store morale problems. In short, it was a hot mess.

    It appeared, at least to me, that this was company being run by a series of committees. Each tasked with focusing on different areas of the business, and with little focus on how everything was going to fit together. I can't help but think that if the CEO at the time had actually lived in MN, rather than GA and flying into MN to perform his work, that there would have been a set of eyes at the helm and a lot of the problems of the time might have been caught.

    Advice to Management

    Focus on your role as a coffee shop first and foremost. A CEO should live and work near the headquarters of the company she/he is heading.


  2. no time for family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Minneapolis, MN
    Former Employee - Store Manager in Minneapolis, MN

    I worked at Caribou Coffee full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    great atmosphere, and opportunity to interact with customers and employees on a daily basis

    Cons

    very demanding schedule and compensation is not competitive for managers


There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

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