There are newer employer reviews for Caribou Coffee

 

not recommended

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Member in Minneapolis, MN
Current Employee - Team Member in Minneapolis, MN

I have been working at Caribou Coffee part-time (more than an year)

Pros

benefits, shift drinks, like the regulars

Cons

poor employee relations, corrupt management

Doesn't Recommend
Negative Outlook
Disapproves of CEO

262 Other Employee Reviews for Caribou Coffee (View Most Recent)

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  1.  

    Good place to work, definitely has its Pros and Cons...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Minneapolis, MN
    Current Employee - Team Member in Minneapolis, MN

    I have been working at Caribou Coffee full-time (less than an year)

    Pros

    I have been working at Caribou for a few months and must say, I have enjoyed working here for the most part. In a nutshell, the pros of working for Caribou are:
    -Free 1/2-lb. of coffee/week
    -Free shift drinks
    -30% employee discounts
    -Flexibility with hours (you submit your availability and at least at my Caribou, they work with it)
    -Working with laid-back, fun, enthusiastic people (for the most part)

    Cons

    There are definitely Cons to working at Caribou, as with any job:
    -Early hours (if you do the morning shift... as in waking up at 4:00 a.m.)
    -Rude customers. I cannot tell you how many times I have almost thrown off my apron and wanted to hop over the counter and say a thing or two to the snotty, stuck-up, absolutely horrid customers that think they can treat you however they want. AWFUL. Biggest Con of this job, in my opinion.
    -Upper Management is frustrating... I have so far gotten the vibe that as long as they're making profit, they could care less about employee satisfaction.
    -RUDE CUSTOMERS. Worth mentioning again!

    On a side note... not sure if this is a con or not, but I wonder when Upper Management is going to figure out that the vast majority of their employees are good, honest, hard-working people? They seem to be *waiting* for incidents of theft and dishonesty from within... It's frustrating, to say the least.

    Advice to ManagementAdvice

    Please have more trust in your store managers/employees, especially those who have been there the longest. When hiring outside store managers, make certain they are respectful and capable of their job duties.
    Additionally, when nearly every employee in a store has the same complaint (whether it be about a new manager, product, or way of doing something), that is the time to address it, not look the other way.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    no time for family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Minneapolis, MN
    Former Employee - Store Manager in Minneapolis, MN

    I worked at Caribou Coffee full-time (more than 3 years)

    Pros

    great atmosphere, and opportunity to interact with customers and employees on a daily basis

    Cons

    very demanding schedule and compensation is not competitive for managers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Caribou Coffee

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