Caribou Coffee

  www.cariboucoffee.com
  www.cariboucoffee.com
There are newer employer reviews for Caribou Coffee

 

Solid company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Career Opportunities
Current Employee - Store Manager in Minneapolis, MN
Current Employee - Store Manager in Minneapolis, MN

I have been working at Caribou Coffee full-time (more than 5 years)

Pros

Some great people as peers and employees. Fun environment. Really great product. Good practices where the product is concerned. Most peers have great passion

Cons

Low pay. High expectations with certain promotions - meaning can be pretty pushy. Good sales, profit and people management sometimes not enough to earn better wages.

Advice to ManagementAdvice

Trust is getting better with employees, but you're sometimes a bit too keen to "work out of the business" employees that have been around a long time

279 Other Employee Reviews for Caribou Coffee (View Most Recent)

Sort: Rating Date
  1.  

    They have little to no appreciation for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Bloomington, MN
    Former Employee - Team Member in Bloomington, MN

    I worked at Caribou Coffee part-time (more than an year)

    Pros

    Good perks. Great team atmosphere. Good training system.

    Cons

    Lots of effort put into their image and promos with little regard for their employees. Expect their employees to put in extra time and energy without getting anything in return.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    I value my position at Caribou Coffee and find it to be a lot of fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Minneapolis, MN
    Current Employee - Team Member in Minneapolis, MN

    I have been working at Caribou Coffee part-time (less than an year)

    Pros

    - Flexible hours
    - Get to work with young, genuine, and friendly people
    - Free drink every shift
    - Free 1/2 pound of beans every week
    - Very relaxed and welcoming work environment, discounting rushes and busy times

    Cons

    - Need to wake up very early, sometimes after working late
    - Management has limited time to listen to employee concerns
    - Hours are very unpredictable
    - Not much room for promotion. Even when promoted, moving from team member to shift supervisor does not have a very high salary increase
    - Occasionally have to upsell and annoy customers with a rehearsed shtick, which is awkward and collides with the "genuine" personality that we are supposed to exhibit
    - Have to keep track of your own tips

    Advice to ManagementAdvice

    Just minor things, like.... Most of the training videos tell us completely obvious information that we already know. Our time would be better spent on the floor working, and your time would probably be better spend doing, well...anything else. Also, our bakery variety (downtown Minneapolis) is out of control. We can barely even fit one of everything into our bakery case, and have to load so much in there that it all just gets stale. Too many choices paralyzes the customer - seriously, cut back.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Caribou Coffee

Work at Caribou Coffee? Share Your Experiences

Caribou Coffee

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.