There are newer employer reviews for Caribou Coffee

 

Fast paced, yet friendly and fun.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Store Manager  in  Duluth, MN
Current Employee - Senior Store Manager in Duluth, MN

I have been working at Caribou Coffee full-time for more than 3 years

Pros

There is always opportunity for advancement and the company prefers to promote from within where possible.
The company actually cares about the people who work for them. They take care of their employees.

Cons

Sometimes plans aren't always thought through on the corporate end, so the stores end up taking the brunt of it, but that's pretty much it.
Other cons are ones that come with every customer service job.

Advice to ManagementAdvice

When planning to launch something at the store level, please reach out to the stores for feedback on ideas before launching them company wide.

Recommends
Positive Outlook
Approves of CEO

254 Other Employee Reviews for Caribou Coffee (View Most Recent)

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  1.  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Caribou Coffee part-time for more than 3 years

    Pros

    I enjoyed most of the people I worked with and the customers and regulars were great. Learning how to make drinks and about coffee in general is a lifelong skill I can take with me.

    Cons

    My manager constantly slept or spent hours on the personal phone calls, then yelled at me. She would bring her offspring in on their off days and they would run rampant and cause massive disruptions. Human resources did no follow up and working conditions were awful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    former manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Minneapolis, MN
    Former Employee - Store Manager in Minneapolis, MN

    I worked at Caribou Coffee full-time for more than a year

    Pros

    If you love coffee, this is a great place to work. You can have all the drip brew coffee you want. If you like employees dictating their schedule to you, you will love it.

    Cons

    I did not like the upper management because they are sneaky and they lie. They do not back up their managers, they would rather back up their team members than believe their managers because its easier.

    Advice to ManagementAdvice

    Back up your management staff. Team members should not be running the show.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Caribou Coffee

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