There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

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Helpful (1)

Employer that Genuinely Cares for Employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager in Racine, WI
Former Employee - Store Manager in Racine, WI

I worked at Caribou Coffee full-time (Less than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

-Decent Pay
-Steady Hours
-Nights Usually Free
-Free Coffee
-Benefits

Cons

-Stores Closed.
Now that they were bought out by a private investment firm and have essentially pulled all Caribou stores out of anywhere but Minnesota, there are no real opportunities for future employment

Advice to Management

I have no advice to Management

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  1. Helpful (1)

    The community place I Love...If you are a guest and not an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Minneapolis, MN
    Former Employee - Store Manager in Minneapolis, MN

    I worked at Caribou Coffee full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free 1/2 lb of beans
    Insurance after 30 days of work
    Great customers!

    Cons

    The pay is incredibly low for the amount of work you have to put in to have a remotely successful store. They do not give you enough time to complete things in the minimal admin time so you are left completing things at home on your own time. Forget getting a bonus. The bonus structure is horrible and only a small percentage of managers will ever bonus.
    Managers are required to work 47 hours a week...This is an underestimate. If you work in a low volume store you are required to be on the floor 32-34 hours a week. Basically you are a glorified team member with many additional administrative responsibilities and no time to do them.

    District managers grill you about labor but give no budget for training employees. Turn over tends to be high since they pay their team very low for the amount of work they have to do. Good luck when you have to hire since you will not have a labor budget to train.

    Employer health care is unaffordable especially if you have a family.
    I did not like the upper management. They tell you what ever they can to make you your little minion. They micro manage to the point that you feel you are constantly failing even if you have good numbers and a happy staff and customers.

    Most of the managers are bitter miserable people that got there because they are good at bossing people around. If you want to become a negative miserable person who is run ragged by lack of work life balance choose Caribou. I thought it would be a great place to work, but don’t let their over friendliness to customers fool you they do not treat their employees well at all.

    Advice to Management

    You might want to look into a new business model that compensates their employees for the amount of work they have to do. Stop implementing crazy ideas with high expectations with out stepping into a store and seeing how it will really work.

  2. Enjoyed the company, but worked during 2008 when stores were closing and they were hiring for PT only.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Chicago, IL
    Former Employee - Barista in Chicago, IL

    I worked at Caribou Coffee part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great product, wonderful coffee and fun staff.

    Cons

    Corporate seemed to copy competitors. And they hired outside management. It's become more common, but stores grow when their managers start as a barista and work up. Met too many managers who said they were doing this for their résumé.

    Advice to Management

    N.A.

There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

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