Caribou Coffee

  www.cariboucoffee.com
  www.cariboucoffee.com
There are newer employer reviews for Caribou Coffee

 

Great... until that whole downsizing thing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Member in Columbus, OH
Former Employee - Team Member in Columbus, OH

I worked at Caribou Coffee part-time (more than an year)

Pros

Fun and fast paced
Great tasting products- especially the espresso based drinks
Friendly and supportive fellow team members and supervisors

Cons

Employees are afterthought
Downsizing came as shock to stores. Could have been handled better as it left many unemployed within a week.

Advice to ManagementAdvice

Many employees at my store felt undervalued. Management could show more appreciation. Something like a Christmas gift may seem trivial but it means a lot. Getting a letter that basically amounted to telling us we should consider it an honor to work for the company is not really a good look. I suppose what followed with the store closings was really just a reflection of that company/customer first attitude.

Disapproves of CEO

269 Other Employee Reviews for Caribou Coffee (View Most Recent)

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  1.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caribou Coffee full-time (more than an year)

    Pros

    Fun exciting outgoing happy friendly

    Cons

    None at this time very satisified

    Recommends
    Approves of CEO
  2.  

    Moderate company, great product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Baltimore, MD
    Former Employee - Store Manager in Baltimore, MD

    I worked at Caribou Coffee full-time (more than 3 years)

    Pros

    The product they produce is quality. The demands on you are generally acceptable for the industry.

    Cons

    Sadly my DM had no experience being a DM, and had never worked at the manager level. She had been a purchasing manager for a fabrics company before this and truly did not understand how to manager others or what the needs of our jobs were.

    The other harsh point is that the company changed leadership quite a bit during the time that I was there and their focus/drive changed with each new leader. The things I see now are quite encouraging however.

    Advice to ManagementAdvice

    Use DMs with a bit more background. Aslo a DM with three years of 80-100% store manager turnover should have been removed long before she was. You lost several quality managers due to her leadership style.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Caribou Coffee

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