Carlton Hair

www.carltonhairinternational.com
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Helpful (1)

It has so much potential to be a great place to work, but it simply is not.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Hair Stylist
Former Employee - Hair Stylist
Doesn't Recommend
Neutral Outlook

I worked at Carlton Hair full-time (More than 5 years)

Pros

Lots of education for stylists Good assistant program to train new stylists. Medical benefits and 401k option Marketing to bring in clientele provided Paid vacation for salon coordinators

Cons

Salon Coordinators make commission on all products sold, regardless if it was it was actually the stylist's sell. Salon Coordinators get paid vacation however stylists DO NOT. Even if they have been with the company for years Commission scales for stylists are very small, stylists on average only taking in about half of what they actually make. Education provided by the company is NOT free and is in fact very expensive, on top of that there is a lot of pressure to pay for the classes. There is endless time clock issues. The company has been sued over time clock issues and lost at least twice. And still there is so much confusion and chaos over this issue. Assistants are required to work 6 days a week. They get away with this by having one of the days off be an education day, but this education day is mandatory and entails of driving to Irvine (EVERY MONDAY) no matter where you live,

Advice to Management

There are probably about 15 people in this company who make a lot of money. Then their are the hundreds of employees who work back breaking jobs for pennies. My advice is start focusing on what would actually make your employees happy. Stop focusing for a few minutes on how to squeeze even more money out of your stylists and focus on your terrible turn around problem. If you have more salons open than you can afford, close some down until you can make the working experience lucrative AND enjoying and fulfilling. And for goodness sake, find a way to help you stylist make more of a decent living. When you pay your receptionist significantly higher than your licensed professionals you have a serious priority problem.

Other Employee Reviews for Carlton Hair

  1. Helpful (4)

    This place is an ulcer waiting to happen.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Los Angeles, CA
    Former Employee - Stylist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carlton Hair full-time (More than 3 years)

    Pros

    -Medical benefits -401K -Education, especially the training you get as an assistant -Marketing

    Cons

    - High stress - Extremely low pay - Dead end job - Always have to work holidays - I worked here for 3 years and no matter how well I was doing, or how many goals I was hitting, I never once I had a meeting with management where I wasn't made to feel like I was failing the company. They slap the most impossible goals and expectations on you and offer you very little pay or compensation. - All of the commission made from my many product sales went to the receptionists - They put an enormous amount of pressure on you to pay for in-company classes. I spent over $600 on classes taught by people in the company. - Very poor work/life balance. I felt like I was constantly at work, always on weekends and every single holiday, and struggled to get days off for important events. - No paid vacation ever, which by the way the receptionist do get. You figure that one out.

    Advice to Management

    Stop treating your staff like they are so replaceable, and maybe you won't have to CONSTANTLY be replacing them. I never felt so relieved as the day I gave my notice.


  2. WORST JOB OF MY LIFEs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salon Coordinator in Century City, CA
    Former Employee - Salon Coordinator in Century City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carlton Hair full-time (Less than a year)

    Pros

    The only nice part about working at Carlton is that as an employee you get your hair done for free, you also get a few free products upon hire.

    Cons

    The management is awful and condescending, you feel like you're part of a cult ( a very underpaid cult who seems to just LOVE lengthy commutes and repeating a script). Lots of busy work with very little pay and full-time in Carlton terms is 6 hours a day max if you're lucky. Unstable hours. Terrible parking situation, you have to pay 10$ a day when you're only making $10.50-$11 an hour. Some of the stylists are catty (not all) lots of gossip and mismanagement. Hard work isn't valued, if someone screws the totals up before you, YOU have to spend the entire time fixing them or it's on you and if god forbid you stay a few minutes over the 5-6 hours doing that, management comes in to reprimand you about the extra overtime even though you're correcting someone else's mistakes. Extremely high turn over rate for both stylists and coordinators. Sometimes when salons in other locations need a coordinator you have to fill in, even if it's a 50 mile drive..which is ridiculous considering gas will cost about 2 hours of your work. Random mandatory, unnecessary meetings. Toxic environment. I got reprimanded for not "smiling" enough, so you better prepare that plastic grin.

    Advice to Management

    Maybe if you guys actually cared about the people working there and weren't just a bunch of zombies reading scripts, turnover would decrease.


There are newer employer reviews for Carlton Hair
There are newer employer reviews for Carlton Hair

See Most Recent

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