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Carpenter Technology – “Great company with incompetent leadership.”
Pros
World class company. Unequaled exposure to wide array of specialty alloys and metallurgical expertise. The company carries a reputation that is second to none in the industry. Customers or potential customers familiar with Carpenter come with respect because of that reputation. The metallurgical and commercial talent at the company will rival any other.
Cons
Currently, the executive management is beyond incompetent. The President and CEO left a failing company, brought numerous co-employees with her, and clearly does not understand the business she runs. People spend more time running around putting together information that an insider would know and understand. Dissenting points of view are punished and most executives from the “traditional” Carpenter family were dismissed. As such, morale is at an all time low. People spend more time doing meaningless information gathering instead of focusing on the company. The customer base is quickly becoming weary of the lack of responsiveness as a result. This feeds the low morale because the worker bees are between a rock and hard place with no voice to stop the madness.
Advice to Senior Management
Anne Stevens must go. She is clearly incompetent to run a heavy manufacturing facility. The board has made a dreadful error in placing their confidence in someone who does not understand the business she attempts to manage. The additional executive management that she has brought on board is equally inept. Major changes need to happen and soon.