Carphone Warehouse

  www.cpwplc.com
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60 Employee Reviews (View Most Recent)

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Fantastic place to work if you are willing to stick your neck out and try something new!

Senior Operations Manager (Current Employee) London, England (UK)

ProsThe people! All levels of management are open to new ideas, it is a very flat structure.

ConsCan be a little unfocused. I feel that people jump a little too quickly to what Charles says.
Long hours. 40 hour week is the contracted hours and often it is much longer.

Advice to Senior ManagementLook at your Operational capabilities. It is quite poor. We are always chasing the next good idea (essential of course), but always at the complete expense of how we are currently dealing with the issues we already have.

Yes, I would recommend this company to a friend

    • Culture & Values
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    test technician

    Anonymous Employee (Former Employee)

    I worked at Carphone Warehouse


    Pros: it was easy going work, good friendly environment Cons: target revenue job, competition between other ERC centre Advice to Senior Management: no need because ERC has been closed down. More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    A company once focused on great service now reduced to chasing volume targets to appease the city and networks.

    Branch Manager (Current Employee)

    I have been working at Carphone Warehouse full-time for more than 8 years


    Pros: amazing team, great products and lively customers! Cons: working towards volume targets which carry weighted financial rewards which in some cases would not always benefit the customer. An assisted selling tool which has… Advice to Senior Management: Please re assess the usefulness of pinpoint, it just needs to be faster and slicker and less patronising to customers and staff alike. Also, please… No, I would not recommend this company to a friend More
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