Carrabba's Italian Grill

  www.carrabbas.com
  www.carrabbas.com
There are newer employer reviews for Carrabba's Italian Grill

 

Great food, terrible corporate feel.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server/Bartender in Grand Rapids, MI
Current Employee - Server/Bartender in Grand Rapids, MI

I have been working at Carrabba's Italian Grill full-time (less than an year)

Pros

The food is amazing and the commitment to quality is excellent. All of my team members are like my family and the service is consistent.

Cons

The corporation has their hand in EVERYTHING. "Anything goes" is ridiculously taken advantage of by customers and the clientele includes people who can't afford to eat at a real nice restaurant but don't want to go to Red Lobster.

Advice to ManagementAdvice

Trust your employees and give them free reign once in a while. Back up your employees when the customer is being ridiculous and out of line, instead of giving the customer free food.

Recommends
Negative Outlook
Approves of CEO

169 Other Employee Reviews for Carrabba's Italian Grill (View Most Recent)

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  1.  

    Truth about Carrabba's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in New York, NY
    Former Employee - Host in New York, NY

    I worked at Carrabba's Italian Grill part-time (less than an year)

    Pros

    Good pay, flexible schedules, nice managers, neat atmosphere, room for advancement, meal compensation benefits, nice coworkers.

    Cons

    You have to pass a menu test in order to work here (which you have to cheat on in order to pass).

    Advice to ManagementAdvice

    Perhaps upper management should take the menu test without proper training. It's impossible to pass. Corporate officials are always out-of-touch with reality and you should not need to know every single ingredient in every single thing in order to just he a hostess or host. I'm pretty sure you can have good hosts who simply don't know EVERY single thing off of the ingredients list.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Server while in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Hunt Valley, MD
    Former Employee - Server in Hunt Valley, MD

    I worked at Carrabba's Italian Grill part-time (more than an year)

    Pros

    Fun, energetic atmosphere; attractive career advancement opportunities-even for those without college degrees; diversified company (Bloomin Brands). You have the option of transferring to other restaurants natiowide or other opportunites within the company that involve travel, which can be pretty exciting. Performance bonuses as well. Comfortable uniforms. Good food and wine. Knowlegeable staff, adequate training. Flexible schedule. Managers will usually work around class schedule. Uses Hotschedules.

    Cons

    Inexperienced, and sometimes immature, managers burden staff by making the restaurant susceptible to chaos. (This is not true for all regions and not every manager) Favoritism at times. Fluctuating income; some nights/weeks are super-busy and others are super-slow. There is a ton of pressure on management to maintain numbers which can be stressful. Normal everyday restaurant drama.

    Advice to ManagementAdvice

    Train your staff well so you don't have to micromanage them. This only leads to poor overall performance as you end up neglecting your own responsibilities. LEAD BY EXAMPLE.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Carrabba's Italian Grill

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