Carrabba's Italian Grill

www.carrabbas.com
There are newer employer reviews for Carrabba's Italian Grill

 

Great food, terrible corporate feel.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server/Bartender in Grand Rapids, MI
Current Employee - Server/Bartender in Grand Rapids, MI

I have been working at Carrabba's Italian Grill full-time (less than a year)

Pros

The food is amazing and the commitment to quality is excellent. All of my team members are like my family and the service is consistent.

Cons

The corporation has their hand in EVERYTHING. "Anything goes" is ridiculously taken advantage of by customers and the clientele includes people who can't afford to eat at a real nice restaurant but don't want to go to Red Lobster.

Advice to ManagementAdvice

Trust your employees and give them free reign once in a while. Back up your employees when the customer is being ridiculous and out of line, instead of giving the customer free food.

Recommends
Negative Outlook
Approves of CEO

180 Other Employee Reviews for Carrabba's Italian Grill (View Most Recent)

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  1.  

    Truth about Carrabba's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in New York, NY
    Former Employee - Host in New York, NY

    I worked at Carrabba's Italian Grill part-time (less than a year)

    Pros

    Good pay, flexible schedules, nice managers, neat atmosphere, room for advancement, meal compensation benefits, nice coworkers.

    Cons

    You have to pass a menu test in order to work here (which you have to cheat on in order to pass).

    Advice to ManagementAdvice

    Perhaps upper management should take the menu test without proper training. It's impossible to pass. Corporate officials are always out-of-touch with reality and you should not need to know every single ingredient in every single thing in order to just he a hostess or host. I'm pretty sure you can have good hosts who simply don't know EVERY single thing off of the ingredients list.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    great place to eat or work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sever in Kalamazoo, MI
    Current Employee - Sever in Kalamazoo, MI

    I have been working at Carrabba's Italian Grill full-time (more than a year)

    Pros

    great managing partner Dave Mayfield

    Cons

    can get slow over summer working on the patio

    Advice to ManagementAdvice

    make the sections fair and have a schedule of who was in what section when.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Carrabba's Italian Grill

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