There are newer employer reviews for Cash America

Overall a good place to work, but not perfect.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Fort Worth, TX
Former Employee - Anonymous Employee in Fort Worth, TX

I worked at Cash America

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

The Company believes its mission statement and is committed to its customers and to its industry. The tone at the top is positive, and the people are decent.

Cons

The headquarters culture has gotten fairly siloed, and there is not a lot of exchange of ideas between the various departments. As the business has matured, it is becoming more bureaucratic and cautious than earlier on in its history. The organization has evolved from being fairly flat to being stratified, so that it has become more difficult to get things done and less communication across levels.

Advice to Management

Need to encourage communication and improved vetting of ideas. Need to figure out how to get things done more quickly. While, given the criticism of the cash advance industry, it is understandable that the company be prudent and circumspect in its business practices, it has become overly cautious.

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  1. Fair Company but too much office drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - I Was A Team Lead In the Collections Department in Cincinnati, OH
    Former Employee - I Was A Team Lead In the Collections Department in Cincinnati, OH

    I worked at Cash America

    No opinion of CEO
    No opinion of CEO

    Pros

    My former boss. She was the director of collections and she put a lot of effort of developing middle management.

    Cons

    They promoted from within. At times the pickings were slim and it seemed they would hope for the best as it was policy to hire/promote that way. At times it felt as if some members of middle management were carrying the weight of others which caused friction.

    Advice to Management

    Look at the possibility of hiring outside the company, and work on the office rumors/ gossip.

  2. Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cash America Pawn is a really nice place to work with a nice friendly environment. Depending on your area or region this may or may not be the case. But overall the company is a nice place of employment.

    Cons

    Pay. The pay is not all that well in regard to the amount of work that is required. Management may or may not be paid well but the associate pay could be better.

    Advice to Management

    Open door policy

There are newer employer reviews for Cash America

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