Castle Hill Inn and Resort

  www.castlehillinn.com
  www.castlehillinn.com
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Working hard to benefit the family that owns the property

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Director of Food and Beverage  in  Newport, RI
Former Employee - Director of Food and Beverage in Newport, RI

I worked at Castle Hill Inn and Resort

Pros

Beautiful setting and fabulous guests help employees take pride in property and build teamwork. A great place to work for a season, but don't make it a career.

Cons

Head office views managers as disposable; try and find a woman in a leadership position and you will search long and hard to find one. It's really a private fiefdom for one family and its subordinates (including children). The line "it's just business" gets tossed around all the time.

Advice to ManagementAdvice

Develop people , loyalty works both ways! Succession planning does not exist and, of course, should. Salaries are below market--or just at market. However, there are fewer managers on staff, so managers who are present must do the work of two or three people. Get a new CEO.

Doesn't Recommend

3 Other Employee Reviews for Castle Hill Inn and Resort (View Most Recent)

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  1.  

    The key to success is how you treat your employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Castle Hill Inn and Resort full-time for more than a year

    Pros

    Beautiful place, makes a great profit for the owners

    Cons

    High turnover, disorganized, lack of knowledge, lack of staff overworks current staff

    Advice to ManagementAdvice

    Care as much about your employees as you do your guests and the heads of the company

    Doesn't Recommend
    Negative Outlook
  2.  

    Very high quality place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Breakfast Server/Lunch Server  in  Newport, RI
    Former Employee - Breakfast Server/Lunch Server in Newport, RI

    I worked at Castle Hill Inn and Resort part-time for less than a year

    Pros

    Breakfast serving you get a flat wage, with potential tips.
    Management is on top of things.
    People are generally nice.
    Great tips in the afternoon

    Cons

    Sometimes there is nothing to do, how can you keep busy when everything is tied up?

    Recommends
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