Castle Hill Inn and Resort

www.castlehillinn.com
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Working hard to benefit the family that owns the property

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director of Food and Beverage in Newport, RI
Former Employee - Director of Food and Beverage in Newport, RI

I worked at Castle Hill Inn and Resort

Doesn't Recommend
Doesn't Recommend

Pros

Beautiful setting and fabulous guests help employees take pride in property and build teamwork. A great place to work for a season, but don't make it a career.

Cons

Head office views managers as disposable; try and find a woman in a leadership position and you will search long and hard to find one. It's really a private fiefdom for one family and its subordinates (including children). The line "it's just business" gets tossed around all the time.

Advice to Management

Develop people , loyalty works both ways! Succession planning does not exist and, of course, should. Salaries are below market--or just at market. However, there are fewer managers on staff, so managers who are present must do the work of two or three people. Get a new CEO.

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  1. Very high quality place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Breakfast Server/Lunch Server in Newport, RI
    Former Employee - Breakfast Server/Lunch Server in Newport, RI

    I worked at Castle Hill Inn and Resort part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Breakfast serving you get a flat wage, with potential tips.
    Management is on top of things.
    People are generally nice.
    Great tips in the afternoon

    Cons

    Sometimes there is nothing to do, how can you keep busy when everything is tied up?


  2. Lawn Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dining Room Server in Warwick, RI
    Current Employee - Dining Room Server in Warwick, RI

    I have been working at Castle Hill Inn and Resort part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Staff is generally very friendly and they put a lot of training and effort into making sure that the people they hire are comfortable doing their job.

    Cons

    Easily can work 12+ hours in the summer time, occasionally without a break. They aren't very good at feeding their employees, you can bring your own food but you probably won't eat until the end of the shift.

    Advice to Management

    Management can be almost bi-polar sometimes and they often take that out on their servers, they also have the philosophy of telling an employee small things they should be doing, like refilling a water glass, rather than just doing it themselves when servers are busy.


There are newer employer reviews for Castle Hill Inn and Resort
There are newer employer reviews for Castle Hill Inn and Resort

See Most Recent

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