Casual Male Retail Group
2.1 of 5 67 reviews
www.casualmalexl.com Canton, MA 1000 to 5000 Employees

67 Employee Reviews (View Most Recent)

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3 people found this helpful  

Hostile work environment, low pay, no "back up" from management

Key Holder (Current Employee)

ProsIf given a store in a high income area and a high priced store such as DXL or Rochester you can make a pretty penny, otherwise you make a little over minimum wage. This is an extremely easy job with a little more sales thrown in.

ConsThe pay is pitiful. You are paid a low wage and if you have a bad week they use your hard earned comission to make sure you get paid at least minimum wage instead of having to pay you an extra $1.50. You get 3% per sale but in reality you get 3% per sales per week. They get out of paying you any way they can you are basically working to ensure you get minimum wage. The return policy causes a lot of tension because anything can be returned any time. You cannot say "no" about anything. And they mean it. If you get a complaint you might as well hand over your keys. The employees get A LOT of abuse from guests and upper management. They are consistantly on your back about sales and numbers even when you cannot get guests in the store. They expect top sales people on a less than McDonald's budget. The benefits are not even enough to pay for, so most go without insurance. The only full time jobs are assistant manager and store manager. There are no cameras, but they do have a silent alarm......that you cannot push until they are gone. Helpful.

Advice to Senior ManagementChange and enforce the return policy to help your employees. Install cameras to keep them safe!! Employees are treated badly on both sides. Train your upper management, especially when it comes to human skills. Serious changes need to be made within the entire company. Employees don't stay for a reason, and people are not breaking down the doors to work there.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    7 people found this helpful  

    Great Job but no future

    Store Manager (Former Employee)
    Florence, KY

    I worked at Casual Male Retail Group full-time for more than a year


    Pros: If you are hired for this store there are great managers in the district. Several that have been with the company 9-18 years. … Cons: The company has put together a Simplified Selling Process. 4 parts: greeting, interview, wardrobing and closing. Greeting and Closing are retail 101.… Advice to Senior Management: You decreased payroll 10% in 2013 vs 2012....it was almost impossible to keep store standards and develope and train a staff on 80 hours a… No, I would not recommend this company to a friend More

     

    What else can I say

    Anonymous Employee (Current Employee)

    I have been working at Casual Male Retail Group


    Pros: Great place to work. Lunch was awesome. Learned a lot about… Cons: Lunch breaks should have been longer. Fitting rooms and registers… More
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