Catamaran

  www.catamaranrx.com
  www.catamaranrx.com
There are newer employer reviews for Catamaran

2 people found this helpful  

call center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative in Lisle, IL
Current Employee - Customer Care Representative in Lisle, IL

I have been working at Catamaran full-time (less than an year)

Pros

Mandatory Overtime is ideal for hard workers in need of mony

Cons

The sporadic schedule is tiring

Advice to ManagementAdvice

Could afford to be a little more hands on

Recommends
Positive Outlook
Approves of CEO

114 Other Employee Reviews for Catamaran (View Most Recent)

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  1.  

    The run around

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Catamaran

    Pros

    I have nothing good to say about this company

    Cons

    This is the most disorganized company I have ever encountered. The call center operation is horribly unprofessional and seemingly unable to assist in solving customers problems. I am due a direct member reimbursement dating back to April and to date (6 months later) have been lied to, hung up on, given the run around, etc etc etc.

    Advice to ManagementAdvice

    Empower customer service reps to solve problems and stop lying

  2. 5 people found this helpful  

    Too much work for one person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Specialist in Lisle, IL
    Former Employee - Operations Specialist in Lisle, IL

    I worked at Catamaran full-time (more than 3 years)

    Pros

    Great co workers, good salary and benefits.

    Cons

    IT Directors and upper management do not care about the people that work under them. They only see a bottom line. If they do not like you you might as well look for a new job because your days are numbered. Some employees are 'pets' and they get a lot more from management, for what I do not know.....

    Advice to ManagementAdvice

    Get rid of all IT Upper Management on the Production side, they are all friends from a previous job and cover for each other. And they in turn create mini me's, people who have no back bone to fight for their underlings.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Catamaran

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