Cbeyond Employee Review
Cbeyond – “Make money, stick with it to learn a lot and challenging yourself, not entirely ethical”
2 of 4 people found this helpfulPros
Youthful, very high energy environment (when sales are up)
learn in an environment of your peers
learn to hard close, stick with something when its very tough because the rewards (ie finally making a sale) will be great
good pay for an entry level job
great experience for any future sales job, teaches you to be ruthless
Cons
unspoken mentality of doing anything, such as misleading a client, to get a sale
management attempts to brainwash the entire office, pretending frequent service, unfair billing issues do not exist
extreme service issues (ie internet/phones go down, takes days to fix them) put your integrity into serious question with the clients you've sold to
teaches unexperienced 20-somethings a specific sales method to "hard close", which in the wrong hands results in way-too-agressive young salespeople pissing people off every day.
Advice to Senior Management
Hire higher quality candidates, acknowledge weaknesses in service, etc. and work to fix them so that you don't have to resort to brainwashing dumb but eager 20-somethings

by Monica: